Installation Coordinator

ASSA ABLOY•Columbia, SC

18h

About The Position

ASSA ABLOY Entrance Systems is seeking an Installation Coordinator for its Pedestrian Door Solutions business. The role coordinates the logistics and labor for installation jobs, including scheduling, job move-ups, resource alignment with production group leaders, project-folder creation, Class II parts ordering, customer scheduling, order updates and releases, and collaboration with the Custom Committee. The coordinator serves as a liaison among Sales, Production, and Installation teams and communicates frequently with technicians and customers. The position includes reviewing blueprints, shop drawings, and specifications; verifying installation requirements through field measurements; visiting sites to confirm openings and job readiness; and participating in take-off meetings and customer discussions. It also supports warehouse operations as needed, including receiving and unloading shipments, pulling and staging materials, maintaining inventory accuracy, and operating warehouse equipment when qualified. The coordinator builds relationships with healthcare and retail end-users, contractors, architects, and suppliers, provides project updates, and helps resolve issues. The role also supports general office and operational needs in a small-team environment.

Requirements

At least 5 years of experience in installation coordination, construction, or a related field.
Strong organizational and multitasking skills.
Ability to read and interpret blueprints and shop drawings.
Excellent communication skills with customers and internal teams.
Ability to work independently in a standalone office/warehouse setting.
Ability to interact well with employees with different personalities.
Flexibility to work a varying schedule, including different hours of the day and weekends if necessary.
Proficiency in Baan, Word, Excel, and PowerPoint.

Nice To Haves

Background in project coordination, customer service, administration, and/or warehouse operations.
Forklift certification, for operating a forklift.

Responsibilities

Coordinate installation jobs, including scheduling, labor planning, and job prioritization.
Manage job move-ups and preferred scheduling with internal teams.
Create project folders and ensure accurate order entry and release.
Order Class II parts and manage Class III extrusion orders.
Work with the Custom Committee to ensure job accuracy and coordinate job schedules.
Serve as a liaison between Sales, Production, and Installation teams.
Maintain frequent communication with installation technicians and customers.
Partner with Sales to determine appropriate labor hours for projects.
Review blueprints, shop drawings, and specifications to verify order accuracy.
Conduct site visits and use field measurements and tape-measure verification to confirm installation requirements and job readiness.
Participate in take-off meetings and customer discussions.
Coordinate expedite slots.
Support warehouse operations as needed, including receiving shipments, unloading trucks, and pulling and staging job materials.
Maintain inventory accuracy and ensure materials are ready for installation teams.
Operate warehouse equipment, including a forklift if certified.
Build and maintain relationships with healthcare and retail end-users, general contractors, subcontractors, architects, and suppliers.
Provide project updates and resolve issues to support customer satisfaction.
Maintain an organized workflow across multiple projects and contribute to office and operational needs as required.