About The Position

The Facility Services HVAC-Refrigeration Technician installs, configures, calibrates, diagnoses, maintains, and repairs commercial and industrial HVAC and refrigeration systems. Systems and equipment include ductwork, control panels, building pneumatics, low ambient systems, direct digital controls, rack systems, walk-ins, reach-ins, supermarket refrigeration units, and Energy Management Systems. The technician interprets layouts and schematics and follows applicable building codes, HVAC/R regulations, OSHA standards, and EPA 608 refrigerant-handling protocols. Responsibilities also include preventive maintenance, refrigerant reclamation and documentation, and supporting cold chain and indoor air quality requirements. The role leads field teams and mentors technicians and apprentices, communicates service issues and outcomes to customers, manages escalated issues, and coordinates with external service providers. The technician follows direction from Managers and Training Technicians, assists with training plans and operational procedures, and works or trains at multiple facilities or distant locations. The position uses digital tools and scheduling systems to coordinate service calls, track workload, refrigerant, parts, and vendor relationships, and submit warranty claims, expense reports, work orders, and maintenance invoices. The technician drives and maintains a company vehicle, ensures required vehicle documents and insurance are valid, and arranges alternate driving support when a vehicle is taken for maintenance. The role includes participation in an on-call rotation and timely response to business-critical requests outside standard business hours. The technician wears the company uniform and badge and leads and participates in teams while supporting company policies, ethics, integrity, customer service, inclusion, and continuous improvement. The hourly wage range is $29.00–$58.00. Premiums of $0.35–$3.00 per hour may apply in specific circumstances. The posting also offers performance-based bonus awards and benefits including medical, vision and dental coverage; 401(k); stock purchase; company-paid life insurance; paid time off and leave programs; disability coverage; company discounts; Military Leave Pay; adoption and surrogacy expense reimbursement; and Walmart-paid education through Live Better U. Benefits and eligibility depend on applicable terms and job classification.

Requirements

  • Option 1: Vocational or technical HVAC/R certification and 2 years of experience in mechanical maintenance or a construction-related field involving commercial HVAC/R and building controls.
  • Option 2: 4 years of experience in mechanical maintenance or a construction-related field involving commercial HVAC/R and building controls or a related field.
  • Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
  • Where required, HVAC-R/Mechanical Journeyman qualification.
  • Valid state-issued driver’s license and ability to pass a motor vehicle report.
  • Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
  • Commercial driving record with no more than two moving violations in the last three years.
  • No preventable accidents while operating a commercial motor vehicle in the last three years.
  • No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three years.

Nice To Haves

  • Completion of a 2-year vocational or technical HVAC/R program.
  • Experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.
  • Mechanical license in the city and/or state where the job is located.
  • Prior work experience reading blueprints, schematics, and wiring diagrams.
  • Prior work experience using hand tools, power tools, and testing equipment.

Responsibilities

  • Install HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
  • Configure and calibrate low ambient systems and direct digital controls to meet operational specifications.
  • Interpret layout plans and schematics to ensure accurate system setup and compliance with building codes.
  • Diagnose and resolve mechanical, electrical, and refrigerant-related issues across commercial and industrial systems.
  • Implement preventive maintenance programs to extend equipment life and minimize downtime.
  • Maintain and repair rack systems, walk-ins, reach-ins, and supermarket refrigeration units.
  • Perform routine checks on HVAC systems and Energy Management Systems, identify issues, and coordinate required maintenance or repairs under manager and training technician supervision.
  • Use heavy machinery and follow OSHA standards and EPA 608 refrigerant-handling protocols.
  • Conduct inspections and repairs in compliance with applicable federal, state, and local HVAC/R regulations, including cold chain and indoor air quality requirements.
  • Reclaim ozone-depleting refrigerants and document refrigerant usage.
  • Lead field teams and mentor less-experienced technicians and apprentices on technical procedures and safety practices.
  • Communicate technical issues and service outcomes to customers, manage escalated service issues, and coordinate with external service providers as needed.
  • Follow instructions from Managers and Training Technicians and assist with training plans and operational procedures as directed.
  • Drive a company vehicle to complete service calls and manage operational needs within an assigned region.
  • Participate in an on-call rotation and respond promptly to incidents or requests during assigned periods, supporting resolution or escalation as needed.
  • Coordinate service calls and workload using digital tools and scheduling systems.
  • Track refrigerant levels, parts inventory, and vendor relationships; submit warranty claims, expense reports, and work orders.
  • Complete HVAC/R service assignments and priorities using applicable policies, data, and resources, following manager or training technician guidance.
  • Collaborate with management, co-workers, customers, and other business partners; work or train at multiple facilities or distant locations.
  • Maintain company vehicles according to company policies; coordinate required maintenance and arrange alternate driving support beforehand.
  • Safely operate motor vehicles; ensure required vehicle documents are present; check fuel and water levels, brakes, signals, and lights; submit maintenance invoices; and verify vehicle insurance coverage and validity.
  • Wear the company uniform and badge according to company policies and procedures.
  • Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work assignments, supporting quality and timelines, and helping others adapt to change.
  • Develop, communicate, and implement processes and practices by collaborating with stakeholders, analyzing information, monitoring results, and identifying improvement opportunities.
  • Demonstrate and support compliance with company policies, procedures, and ethical standards, including assisting management with correcting ethics and compliance issues.
  • Promote a respectful and inclusive workplace, build trusting relationships, communicate effectively, and help develop and recognize team members.
  • Act with integrity, serve customers and members, make information-based decisions, and support continuous improvement and adoption of new technologies and skills.

Benefits

  • Performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase.
  • Company-paid life insurance.
  • Paid time off, including sick leave, and parental, family care, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Walmart-paid Live Better U education program, including tuition, books, and fees for eligible programs.
  • Hourly premiums may be paid in specific circumstances.
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