Technician A - FT 8137
About The Position
Technician A performs a broad range of automotive maintenance, repairs, and diagnostics, including brakes, rotors, fluid exchanges, oil changes, transmissions, differentials, cooling systems, tires, and additional services. The role requires above-average mechanical knowledge and includes more complex repairs and diagnostics than those performed by Technician B or C, such as heavy-line repairs and engine overhauls. Technician A also communicates with customers about preventive vehicle maintenance and may provide courtesy services and tire repair or replacement. The position is paid an hourly rate plus a commission percentage that is standard across the company. Technicians use their own tools, including a toolbox kept on site, and must follow the company’s uniform policy and procedure plan.
Requirements
- Five or more years of related experience and/or training, or an equivalent combination of education and experience.
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine tickets, notes, and other correspondence.
- Ability to present information effectively and respond to customer questions.
- Valid driver’s license.
- Tools sufficient to perform the majority of services the technician is qualified to perform, including a toolbox kept on site.
- Ability to work in cramped areas, including beneath a raised vehicle or in a lower bay.
- Upper-body strength and stamina to use hand tools such as hammers and wrenches and properly secure fasteners.
- Fine motor skills to work with small fasteners such as nuts, bolts, and washers.
- Ability to read diagrams, manuals, and emails, and to work with color-coded wiring.
- Ability to work in fluctuating and sometimes extreme weather temperatures.
- Agreement to sign the company’s uniform policy and procedure plan.
Nice To Haves
- Current ASE certifications are a significant plus.
- State emission certification, if applicable in the state.
- State vehicle inspector certification, if applicable in the state.
Responsibilities
- Perform work listed on repair orders efficiently and accurately, following supervisory direction and factory standards.
- Complete complex repairs and diagnostics, including transmission work, heavy-line repairs, and engine overhauls.
- Help train Technician B and Technician C team members.
- Diagnose vehicles and repair problems based on customer complaints and inspections.
- Perform repairs and services involving brakes, air conditioning, transmissions, power steering, suspension, and other systems.
- Inspect assigned vehicles to determine whether additional safety or service work is required or recommended.
- Work with the Center Manager to schedule repairs for the day.
- Document work performed and recommended.
- Road-test vehicles as needed.
- Keep customers’ vehicles clean and promptly notify the manager of damage affecting a vehicle’s appearance or condition.
- Keep shop areas neat, clean, and organized.
- Maintain and account for store-owned tools and manuals, returning them to their proper place and condition.
- Comply with federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements, as well as company procedures and rules.
- Operate tools and equipment safely and immediately report safety issues to management.
- Participate in organization-sponsored training programs.
- Communicate with customers and educate them about necessary preventive vehicle maintenance.
- Perform other tasks as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
