Technician A - FT 8100

GREASE MONKEY INTERNATIONAL•Ingleside, IL

2d•$17 - $17•Onsite

About The Position

Technician A performs a broad range of automotive maintenance, diagnostics, and repairs, including brakes, rotors, fluid exchanges, oil changes, transmissions, differentials, cooling system maintenance, tire repair and replacement, and additional services such as wiper blade and air filter replacement. The role requires above-average mechanical knowledge and includes more complex repairs and diagnostics than those performed by Technician B or C, such as heavy-line repairs, transmission work, and engine overhauls. Technician A also communicates with customers and educates them about necessary preventive vehicle maintenance. Compensation includes an hourly rate and a company-standard commission percentage. The position performs work efficiently and accurately according to repair orders, supervisory direction, and factory standards; diagnoses vehicle concerns and recommends additional safety or service work; documents work performed and recommended; and road-tests vehicles as needed. Technician A helps train Technician B and C team members, partners with the Center Manager to schedule repairs, and maintains clean vehicles, work areas, tools, and manuals. The role also requires compliance with applicable regulations and company procedures, safe operation of tools and equipment, prompt reporting of safety issues or vehicle damage, and participation in company-sponsored training.

Requirements

Five or more years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine tickets, notes, and other correspondence.
Ability to present information effectively and respond to customer questions.
Valid driver’s license.
State Emission Certification, if applicable in the state.
Must have a toolbox and tools on site sufficient to perform the majority of services the technician is qualified to perform.
Must sign a contract with the uniform policy and procedure plan.
Ability to work in cramped spaces, including underneath a jacked-up automobile or in a lower bay.
Upper-body strength and stamina to use hand tools such as hammers and wrenches and secure fasteners properly.
Fine motor skills to work with small fasteners such as nuts, bolts, and washers.
Ability to read diagrams, manuals, and emails; ability to work with color-coded wiring.
Ability to work in fluctuating and sometimes extreme weather temperatures.

Nice To Haves

Current ASE Certifications are a major plus.
State Vehicle Inspector Certification, if applicable in the state.

Responsibilities

Perform assigned work efficiently and accurately in accordance with repair orders, supervisory direction, and factory standards.
Perform complex repairs and diagnostics, including transmissions, heavy-line repairs, and engine overhauls.
Diagnose vehicle problems based on customer complaints and inspections, and repair vehicles as appropriate.
Perform repairs and services involving brakes, air conditioning, transmissions, power steering, suspension, tires, and other vehicle systems.
Examine assigned vehicles to determine whether additional safety or service work is required or recommended.
Communicate with customers and educate them about preventive vehicle maintenance.
Help train Technician B and Technician C team members.
Partner with the Center Manager to schedule repairs for the day.
Document all work performed and recommended.
Road-test vehicles as needed.
Keep customers’ vehicles clean and immediately notify the manager of damage affecting a vehicle’s appearance or condition.
Keep shop areas neat, clean, and organized.
Maintain and account for store-owned tools and manuals, returning them to their proper place and condition.
Comply with applicable federal, state, and local regulations and company SOPs, guidelines, and rules, including hazardous waste disposal and OSHA Right-to-Know requirements.
Operate tools and equipment safely and report safety issues to management immediately.
Participate in organization-sponsored training programs.
Perform other tasks as assigned.