Technician A - FT 200

GREASE MONKEY INTERNATIONAL•Mount Prospect, IL

2d•$17 - $17•Onsite

About The Position

Technician A performs most assigned mechanical tasks and handles more complex repairs and diagnostics than Technician B or C, including transmissions, heavy-line repairs, and engine overhauls. The role includes repairing and replacing brakes, rotors, tires, and other vehicle components; performing fluid exchanges, oil changes, and maintenance for transmissions, differentials, and cooling systems; and providing additional services such as wiper blade and air filter replacement. Technician A diagnoses vehicle issues, completes repairs based on customer complaints and inspections, and communicates with customers about preventive maintenance. Compensation is hourly pay plus a commission percentage that is standard across the company. The position is full-time at Grease Monkey 0200 in Mt. Prospect, Illinois. The technician works under supervisory direction and factory standards, partners with the Center Manager to schedule repairs, and helps train Technician B and C team members. The role also includes documenting completed and recommended work, road-testing vehicles as needed, maintaining a clean and organized shop, caring for store-owned tools and manuals, and following safety, regulatory, and company procedures.

Requirements

Five or more years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine tickets, notes, and other correspondence.
Ability to present information effectively and respond to customer questions.
Valid driver's license.
Provide the tools needed to perform the majority of services the technician is qualified to perform, including a toolbox kept on site.
Sign a contract with the uniform policy and procedure plan.
Ability to work in cramped spaces, including beneath a raised vehicle or in a lower bay.
Upper-body strength and stamina to use hand tools such as hammers and wrenches and properly secure fasteners.
Fine motor skills for working with small fasteners such as nuts, bolts, and washers.
Ability to read diagrams, manuals, and emails, and to work with color-coded wiring.
Ability to work in fluctuating and sometimes extreme weather temperatures.

Nice To Haves

Current ASE certifications are a major plus.
State Emission Certification, if applicable in the state.
State Vehicle Inspector Certification, if applicable in the state.

Responsibilities

Perform assigned work efficiently and accurately according to repair orders, supervisory direction, and factory standards.
Handle complex repairs and diagnostics, including transmissions, heavy-line repairs, and engine overhauls.
Diagnose vehicles and repair problems based on customer complaints and inspections.
Perform repairs and services involving brakes, A/C, transmissions, power steering, suspension, and other systems.
Examine assigned vehicles to identify additional safety or service work that is required or recommended.
Communicate with customers and educate them about necessary preventive vehicle maintenance.
Help train Technician B and Technician C team members.
Partner with the Center Manager to schedule repairs for the day.
Document all work performed and recommended.
Road-test vehicles as needed.
Keep customers' vehicles clean and immediately notify the manager of any damage affecting a vehicle's appearance or condition.
Keep shop areas neat, clean, and organized.
Maintain and account for store-owned tools and manuals, returning them to their proper place and condition.
Follow federal, state, and local regulations, company SOPs, guidelines, and rules, including hazardous-waste disposal and OSHA Right-to-Know requirements.
Operate tools and equipment safely and immediately report safety issues to management.
Participate in organization-sponsored training programs.
Perform other tasks as assigned.