Technician A - FT-8136
About The Position
Technician A performs a broad range of automotive maintenance, diagnostics, and repair work, including more complex repairs than those handled by Technician B or C. The role requires above-average mechanical knowledge and includes work on brakes, rotors, fluid exchanges, oil changes, transmissions, differentials, cooling systems, tires, A/C, power steering, suspension, heavy-line repairs, and engine overhauls. Technicians communicate with customers about preventive maintenance, document work performed and recommended, and coordinate the day's repair schedule with the Center Manager. Compensation includes an hourly rate and a company-standard commission percentage. The position also includes helping train Technician B and C team members, maintaining a clean and organized shop and customer vehicles, keeping store-owned tools and manuals in their proper condition, and complying with applicable safety, environmental, and company requirements. The technician must have a toolbox and tools on site, and must sign the company's uniform policy and procedure plan.
Requirements
- Five or more years of related experience and/or training, or an equivalent combination of education and experience.
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine tickets, notes, and other correspondence.
- Ability to present information effectively and respond to customer questions.
- Valid driver's license.
- Have a toolbox with tools on site sufficient to perform the majority of services the technician is qualified to perform.
- Ability to work in cramped spaces, including underneath a raised vehicle or in a lower bay.
- Upper-body strength and stamina to use hand tools such as hammers and wrenches and properly secure fasteners.
- Fine motor skills to work with small fasteners such as nuts, bolts, and washers.
- Ability to read diagrams, manuals, and emails, and work with color-coded wiring.
- Ability to work in fluctuating and sometimes extreme weather temperatures.
- Sign the company's uniform policy and procedure plan.
Nice To Haves
- Current ASE certifications.
- State Emission Certification, if applicable in the state.
- State Vehicle Inspector Certification, if applicable in the state.
Responsibilities
- Perform repair-order work efficiently and accurately, following supervisory direction and factory standards.
- Perform complex repairs and diagnostics, including transmission work, heavy-line repairs, and engine overhauls.
- Diagnose vehicle issues based on customer complaints and inspections, and repair the identified problems.
- Examine assigned vehicles to determine whether additional safety or service work is required or recommended.
- Partner with the Center Manager to schedule repairs for the day.
- Document all work performed and recommended.
- Road-test vehicles as needed.
- Help train Technician B and/or Technician C team members.
- Communicate with customers and educate them about necessary preventive vehicle maintenance.
- Keep customer vehicles clean and notify the manager immediately of any damage that changes a vehicle's appearance or condition.
- Keep shop areas neat, clean, and organized.
- Maintain accountability for store-owned tools and manuals and return them to their proper place and condition.
- Comply with applicable federal, state, and local regulations, company SOPs, guidelines, and rules, including hazardous-waste disposal and OSHA Right-to-Know requirements.
- Operate tools and equipment safely and report safety issues to management immediately.
- Participate in organization-sponsored training programs.
- Perform other tasks as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
