Technician A - FT - 8036

GREASE MONKEY INTERNATIONAL•Vernon, CT

1d•$17 - $20•Onsite

About The Position

Technician A performs a broad range of automotive maintenance, diagnostics, and repair work, including brakes, rotors, fluid exchanges, oil changes, transmission and differential service, cooling system maintenance, tire repair and replacement, and additional services. The role handles more complex repairs and diagnostics than Technician B or C, including transmissions, heavy-line repairs, and engine overhauls. Technician A communicates with customers about preventive vehicle maintenance and is paid an hourly rate plus a company-standard commission percentage. The technician completes repair orders efficiently and accurately under supervisory direction and factory standards, diagnoses and repairs vehicle problems, inspects vehicles for additional safety or service needs, documents completed and recommended work, road-tests vehicles as needed, and coordinates repair scheduling with the Center Manager. The role also helps train Technician B and C team members, maintains clean and organized work areas and customer vehicles, accounts for store-owned tools and manuals, follows applicable regulations and company procedures, operates equipment safely, reports safety issues, and participates in company-sponsored training.

Requirements

Five or more years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine tickets, notes, and other correspondence.
Ability to present information effectively and respond to customer questions.
Valid driver's license.
State Emission Certification, if applicable in the state.
Must have a toolbox and tools on site sufficient to perform the majority of services the technician is qualified to perform.
Sign a contract with the uniform policy and procedure plan.
Ability to work in cramped spaces, including underneath a raised vehicle or in a lower bay.
Upper-body strength and stamina to use hand tools such as hammers and wrenches and properly secure fasteners.
Fine motor skills for working with small fasteners.
Vision sufficient to read diagrams, manuals, and emails, and to work with color-coded wiring.
Ability to work in fluctuating and sometimes extreme weather temperatures.

Nice To Haves

Current ASE certifications are a significant plus.
State Vehicle Inspector Certification, if applicable in the state.

Responsibilities

Perform assigned repair-order work efficiently and accurately in accordance with supervisory direction and factory standards.
Complete complex repairs and diagnostics, including transmission work, heavy-line repairs, and engine overhauls.
Diagnose vehicles and repair problems based on customer complaints and inspection findings.
Perform repairs and services involving brakes, A/C, transmissions, power steering, suspension, tires, fluids, and other vehicle systems.
Communicate with customers and educate them about preventive vehicle maintenance.
Examine vehicles to identify additional safety or service work that is required or recommended.
Partner with the Center Manager to schedule repairs for the day.
Document all work performed and recommended.
Road-test vehicles as needed.
Help train Technician B and Technician C team members.
Keep customers' vehicles clean and shop areas neat, clean, and organized.
Maintain and account for store-owned tools and manuals, returning them to their proper place and condition.
Comply with applicable federal, state, and local regulations and company procedures, including hazardous-waste disposal and OSHA Right-to-Know requirements.
Operate tools and equipment safely and report safety issues to management immediately.
Participate in company-sponsored training programs.
Perform other tasks as assigned.