Technician A Key Holder - FT 0038
About The Position
The Key Holder works on the Quick Oil Change team and supports the service center’s daily operations. The role is responsible for opening and closing the location, helping lead the team, and ensuring customers receive efficient, friendly service. It includes performing and overseeing oil changes, fluid checks, filter replacements, and other minor vehicle services, as well as maintaining service-area standards and inventory. The Key Holder handles deposits and store security when the Center Manager is absent, trains and mentors employees, and escalates unresolved safety, security, or team-member matters as needed.
Requirements
- Prior experience in a service or retail environment.
- Strong work ethic, dependability, high integrity, and attention to detail.
- Basic mechanical aptitude or willingness to learn.
- Ability to manage time and multitask in a fast-paced setting.
- Excellent communication and customer service skills.
- Availability to work flexible hours, including weekends.
- Must pass a company background check.
- Must be at least 18 years old and have a valid driver’s license.
Nice To Haves
- Automotive experience is a plus.
Responsibilities
- Unlock and secure the location at the beginning and end of shifts.
- In the absence of the Center Manager, make daily bank deposits and secure the location safe.
- Secure register-drawer cash and close the store safe according to established protocols.
- Assist in leading daily operations and ensuring workflow efficiency.
- Perform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle services.
- Maintain supply inventory and report needs to the Center Manager.
- Uphold health, safety, and cleanliness standards in service bays and customer areas.
- Provide outstanding customer service and resolve basic issues or complaints.
- Report anomalies to the Center Manager or, if the Center Manager is absent, the Assistant Store Manager.
- Escalate unresolved safety, store-security, or team-member behavior matters to the District Manager when necessary.
- Train and mentor new employees.
- Ensure compliance with company policies and procedures.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
