IT User Support Technician (8137)

Casa Grande Elementary School District • Casa Grande, AZ

1d

About The Position

The IT User Support Technician installs and maintains computer hardware and software, resolves immediate operational and safety concerns, and provides in-service training and documentation for applications and hardware. The position also supports telecommunications equipment and installs and repairs CAT5 cabling. This is a 12-month position and reports to the IT Manager.

Requirements

• High school diploma or equivalent.
• Job-related experience with increasing levels of responsibility is desired.
• Pre-employment proficiency testing.
• Valid driver’s license and evidence of insurability.
• Criminal Justice Fingerprint/Background clearance.

Responsibilities

• Assess malfunctions in computer hardware and software.
• Attend meetings, classes, and seminars as assigned.
• Install, troubleshoot, and repair CAT5 cabling.
• Install, configure, and repair computer hardware and software.
• Provide basic telecommunications support, including phone handset troubleshooting, cross-connects, and programming.
• Transport equipment, supplies, and other items.
• Assist other technical personnel as needed.
• Provide in-service training and documentation for applications and hardware.
• Resolve immediate operational and safety concerns.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED