Technical Writer (Contract assignment )
About The Position
The Manufacturing Technical Writer will join the Manufacturing Operations team at the Franklin site in an onsite contract assignment. The role develops clear, accurate, operator-ready documentation to support product development, pilot builds, and full-scale production. It works closely with engineers, technicians, operators, quality personnel, and training teams to capture manufacturing processes and turn them into standardized documentation that supports consistency, safety, and operational excellence. The Technical Writer creates and maintains controlled manufacturing documents, observes processes, and translates complex engineering information into concise instructions for operators. The role also supports pilot builds, new product introduction, process development, employee training, quality and regulatory compliance, and continuous improvement initiatives. The assignment is expected to last nine months to one year.
Requirements
- Must be at least 18 years old and authorized to work in the United States without sponsorship.
- Bachelor's degree in a technical discipline, Communications, or English, or equivalent practical experience.
- Experience as a Technical Writer in a manufacturing, engineering, or technology-driven environment.
- Ability to interpret engineering drawings, specifications, and manufacturing documentation.
- Experience creating and maintaining controlled documents such as work instructions, SOPs, inspection procedures, specifications, protocols, reports, or risk documentation.
- Ability to simplify complex technical information into clear, actionable instructions.
- Excellent written and verbal communication skills and strong attention to detail.
- Strong organizational skills and ability to manage multiple projects simultaneously.
- Experience collaborating with engineers, technicians, operators, and other technical subject matter experts.
- Proficiency with Microsoft Office applications and document management systems.
- Ability to work independently while collaborating across functional teams.
- Ability to stand, walk, and move throughout manufacturing and office environments as needed, and observe manufacturing processes on the production floor for extended periods.
- Ability to occasionally lift up to 25 lbs. when handling documents, samples, or production-related materials.
- Must wear required PPE, including safety glasses, gloves, and steel-toed shoes, when working in manufacturing areas.
- May need to follow additional hygiene requirements in clean-room environments, including not using or wearing makeup, perfumes, colognes, or other strong fragrances.
Nice To Haves
- Familiarity with ERP/MES systems, manufacturing processes, and regulated documentation environments.
Responsibilities
- Create and maintain manufacturing work instructions, standard operating procedures (SOPs), inspection procedures, specifications, protocols, and other controlled documents.
- Observe engineering, development, and production activities and document manufacturing processes accurately.
- Partner with Engineering, Quality, Operations, and Training teams to ensure documentation reflects approved processes and supports employee training.
- Review, simplify, and standardize existing work instructions to improve consistency, usability, and operator effectiveness.
- Develop documentation using engineering drawings, specifications, build notes, test data, supplier information, and direct process observation.
- Identify documentation gaps, inconsistencies, and improvement opportunities, and work with subject matter experts to resolve them.
- Support pilot builds, new product introduction (NPI), and process development through timely creation and revision of technical documentation.
- Use document control systems and established procedures to maintain compliance with quality and regulatory requirements.
- Track, monitor, and communicate documentation project status to stakeholders.
- Translate complex engineering concepts into concise, operator-focused instructions that support safe and consistent manufacturing operations.
- Collaborate across functional groups to support continuous improvement and manufacturing excellence.
