Technical Writer (6 Month Contract)

VEIR • Woburn, MA

19h • Hybrid

About The Position

VEIR is seeking an experienced Technical Writer for a six-month, full-time contract engagement, with potential conversion to a full-time role based on business needs. The role owns customer- and field-facing documentation for VEIR’s superconducting power delivery systems, producing safety-critical materials such as installation manuals, operation and maintenance manuals, commissioning procedures, specifications, submittal packages, and training materials. The writer will collaborate with Engineering, Controls, Field Service, Solutions Engineering, Manufacturing, Quality, and Product to turn engineering drawings and expertise into clear, accurate documentation for EPC engineers, electrical contractors, data center operators, and field technicians. The position will also establish documentation templates, style standards, and scalable processes.

During the first three months, the writer will learn VEIR’s product architecture and field workflows, audit existing documentation, create a prioritized documentation plan, establish the documentation toolchain and review workflow, and deliver approved outlines and first drafts of the lead product’s Installation and O&M Manuals. By six months, the writer is expected to release those manuals and a Guide Specification, complete supporting documents, deliver reusable submittal materials, and document a sustainable process for ongoing documentation.

Requirements

• 4+ years of professional technical writing experience, ideally at a hardware company in industrial power, electrical equipment, energy, or industrial infrastructure.
• A portfolio of authored large, complex documents, such as installation manuals, O&M manuals, commissioning or test procedures, and technical specifications.
• Ability to read and work from engineering source materials, including mechanical and electrical drawings, single line diagrams, P&IDs, schematics, and BOMs.
• Working knowledge of electrical power equipment and safety practices, including experience writing safety-critical procedures with clear hazard messaging.
• Strong command of structured, task-based writing, plain technical English, and document design, including headings, tables, callouts, and illustrations.
• Ability to communicate effectively with engineers and field technicians, ask clarifying questions, and conduct efficient subject matter expert interviews.
• Demonstrated project management capability and ability to drive multiple concurrent documents to release under deadline.
• Collaborative approach and experience working with cross-functional technical teams and iterating on feedback.
• Proficiency with Microsoft Office, including Word and Excel.
• Experience with a professional authoring or layout tool such as Adobe FrameMaker, InDesign, MadCap Flare, or equivalent.
• Proficiency with Adobe Acrobat.

Nice To Haves

• Experience documenting switchgear, transformers, cables, power distribution, or utility/grid equipment.
• Experience with cryogenic, thermal, or fluid process systems, including liquid nitrogen, refrigeration, or cooling loops.
• Familiarity with industrial control systems, including PLC/HMI, alarm lists, interlocks, and ISA-106/ISA-18.2 concepts.
• Experience writing for data center, EPC, or utility customers, including submittal packages and guide specifications.
• Knowledge of documentation standards and compliance requirements, including IEC/IEEE 82079-1, ANSI Z535, and UL/CE/CSA documentation.
• Experience developing training materials or eLearning for field and operations teams.

Responsibilities

• Own end-to-end authoring of field-related product documents, including Installation Manuals and Operation & Maintenance Manuals, from outline through released versions aligned with product development stage gates.
• Write and maintain supporting technical documents, including Functional Specifications, Control Philosophy and Sequence of Operation documents, Guide Specifications, Preventive Maintenance schedules, Commissioning Test Plans, and Manufacturing Assembly Instructions.
• Assemble data center submittal packages and contribute technical content to datasheets, user guides, application notes, white papers, and training materials.
• Interview subject matter experts and use engineering source materials—including CAD and general arrangement drawings, P&IDs, process flow diagrams, electrical single line diagrams, control panel schematics, BOMs, and FMEAs—to produce accurate procedures.
• Write clear, task-based procedures for installers, operators, and field technicians working with high-voltage power equipment, liquid-nitrogen cryogenic cooling systems, and industrial control panels, applying consistent hazard and safety messaging.
• Partner with Engineering and Product Marketing to source and specify illustrations, renderings, diagrams, and labeling, ensuring technical accuracy and consistency.
• Run structured review and approval cycles with Engineering, Field Service, Quality, and Product; manage document version control, revision history, and change requests as designs evolve.
• Create and refine documentation templates, a style guide, and standards for scalable documentation across product families, sites, and customers.
• Manage multiple large documents simultaneously, prioritize work against product and customer deployment milestones, and meet deadlines.
• Learn VEIR’s product architecture, superconducting cable and cryogenic cooling systems, controls, and installation, commissioning, and maintenance processes.
• Audit existing documentation against the product readiness standard and create a prioritized documentation plan with owners, reviewers, and due dates.
• Establish the documentation toolchain, templates, style guide, and subject matter expert review workflow.
• Release the lead product’s Installation Manual, O&M Manual, and Guide Specification, and complete supporting documents such as Functional Specifications, Control Philosophy / Sequence of Operation, Preventive Maintenance Manual, Spare Parts List, and Commissioning Plan.
• Deliver a reusable submittal package and documentation set adaptable to new sites and product variants, and document a sustainable process with templates, review gates, version control, and ownership.

Benefits

• Healthcare coverage with 100% employer-paid premiums for medical, dental, and vision.
• 401(k) Retirement Savings Program.
• 12 company holidays and unmetered PTO.
• 12 weeks of 100% paid parental leave for all new parents.
• Stock options.
• Employee Assistance Program (EAP).
• Regular teambuilding, off-sites, and lunch & learns.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed