Technical Trainer

Salzgitter Konzern•New Berlin, WI

26d•Hybrid

About The Position

KHS is a subsidiary of Salzgitter AG and a leading manufacturer of filling and packaging systems for beverages and liquid food. The Technical Trainer conducts training on assigned equipment for the KHS North America division, providing trainees with the education to meet their needs and exceed their expectations. This role requires broad knowledge and the ability to master complex KHS equipment and systems to impart that knowledge to students. The Technical Trainer also assists with the planning and coordination of training projects.

Requirements

Clear verbal communication and confidence to speak in front of groups.
Didactical attitude that demonstrates knowledge of adult learning principles.
Skilled in creating and developing training resources to support internal and external customers.
Subject matter expertise on one or more KHS machine groups.
Strong mechanical knowledge, and proficiency with Programmable Logic Controllers (PLC) and electrical devices used in KHS machines.
Bachelor’s degree in Electrical, Electronics, or Industrial Engineering or a related field.
At least six years of combined service and formal training experience, with five of those years in KHS.
Knowledge and experience with Kisters machinery or an equivalent combination of education and experience.
Travel up to 50%.
Valid driver's license and passport.

Responsibilities

Conducts training for customers, KHS employees, and international customers on the operation, maintenance, and electrical aspects of designated KHS equipment.
Trains, mentors, and supports KHS Field Service Technicians by defining training plans and working side-by-side on specific jobs.
Supports training material development and assists in the design of training documents, training programs for internal and external customers, and lesson plans.
Supports training sales through proactive communication with customers.
Presents information using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos, and lectures.
Completes concise, accurate, professional, and timely Training Reports, Expense Reports, and other support documentation for customer visits and service activities.
Provides management with timely verbal and written reports on training projects.
Follows all KHS administration, workplace, and safety policies, procedures, and practices; maintains a professional image.
Wears appropriate uniform; maintains a professional appearance, demonstrates professional conduct and attitudes that positively promote KHS business activities to all internal and external customers.