Technical Sales Representative

Formlabs • Milwaukee, WI

23h • Hybrid

About The Position

Formlabs is hiring a Technical Sales Representative for its Direct Sales team. The role involves consulting with prospective customers and selling additive manufacturing technology through a solution-oriented approach. The representative identifies and follows up on sales opportunities, develops customer relationships, and works to increase product usage and satisfaction. The position is described as on-site in Milwaukee, while the benefits section also mentions a hybrid work arrangement with 60% in-office attendance (three days). The role includes hands-on product training and representing Formlabs at trade shows and customer events.

Requirements

• Bachelor's degree or equivalent in a STEM-related field.
• 0–5 years of full-time work experience.
• Curiosity and passion for a wide variety of topics, especially technology.
• Customer-focused, results-oriented relationship-building skills.
• Ability to work independently and thrive in a team environment.
• Ability to communicate effectively with customers by phone, video, and email.
• Ability to handle rejection, learn, and adapt.

Responsibilities

• Understand customer demand and consult with customers to sell additive manufacturing technology using a solution-oriented approach.
• Identify sales leads and follow up on inbound sales inquiries by phone and email.
• Provide an excellent customer experience while assessing up-sell and cross-sell potential to increase product usage and satisfaction.
• Coordinate regular customer touch points to understand customer needs and align results with sales growth.
• Represent Formlabs at trade shows and onsite customer events.
• Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results.
• Build knowledgeable expertise in Formlabs technology through hands-on training and experience with its products.

Benefits

• Competitive salary and sales commission system.
• Opportunity to qualify and close high-potential inbound sales leads.
• Ownership in a cutting-edge technology company.
• Extensive, continuous sales and technical training.
• Industry-leading products.
• Fast-paced and meaningful work.
• Unique and exciting office environment.
• Hybrid work arrangement with 60% in-office attendance (three days).
• Comprehensive medical, dental, and vision coverage.
• Tenure-based paid sabbatical leave of up to six weeks.
• Flexible Out of Office Plan.
• On-site lunches, snacks, beverages, and treats.
• Opt-in culture events.
• Unlimited 3D prints.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level