Technical Sales Representative

Texas Injection Molding•Houston, TX

About The Position

The Technical Sales Representative coordinates business development, sales, and account management activities. The role supports project quoting, prospecting, customer relationships, market research, and the launch and monitoring of new customer projects. It also coordinates with Sales, Engineering, Customer Service, Production Planning, and Management to support customer needs, project commitments, and quoted margins. The representative maintains quote records, prepares quote worksheets for management approval, and helps ensure new projects are feasible and aligned with customer requirements. The role also manages assigned customer relationships, gathers forecasts and business needs, communicates customer information internally, and represents the company professionally.

Requirements

  • High school diploma.
  • Minimum of 3 years of experience in sales, project engineering, or account management; preferably in a custom manufacturing company.
  • Proficiency with computers and software such as Microsoft Office and IQMS.
  • Strong analytical, leadership, persuasion, customer service, and communication skills.
  • Good written and verbal interpersonal skills.
  • Positive attitude.
  • Ability to make timely, fact-based decisions and exercise good judgment.
  • Ability to work independently and complete projects.
  • Ability to oversee and drive projects.

Nice To Haves

  • College degree preferred but not required.
  • Recent college graduates may be considered in lieu of actual work experience.

Responsibilities

  • Assist the Sales Team with quoting new projects, including compiling costs for purchased components, resin, tooling, and outside services.
  • Maintain HubSpot quote data and ensure quotations are documented, tracked, and updated.
  • Coordinate logistics for on-site customer visits, including conference room availability, luncheons, presentations, and tours.
  • Represent the company professionally and positively, both internally and externally.
  • Assist with market research and analysis of target markets and prospective customers.
  • Complete assigned quote worksheets, maintain minimum margin levels established by management, and obtain Manager approval before submitting quotes to customers.
  • Work with the Sales Team to prospect and develop new business opportunities that fit organizational criteria established by Executive Management.
  • Manage relationships with assigned existing customers to support complete satisfaction.
  • Understand assigned customers’ current business needs and provide sales forecasts.
  • Work with Engineering to monitor new customer projects and obtain and document information required for Master Control Plans (MCPs).
  • Collaborate with Customer Service, Production Planning, and Engineering by communicating customer forecasts, satisfaction levels, quality concerns, and potential scheduling issues so required personnel, equipment, materials, and services are available.
  • Work with Engineering to launch new projects by reviewing quotations, product designs, manufacturing feasibility, mold design feasibility, packaging requirements, and special inspection requirements identified during the sales process.
  • Participate in weekly Sales and Engineering meetings to support commitments and provide information as needed.
  • Collaborate with Management and Engineering to ensure new project costs align with quotes and meet minimum margin levels.
  • Maintain a clean work area and work safely.
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