Technical Sales Manager

James Hardie

1d•$61,000 - $82,000•Remote

About The Position

The Technical Sales Manager is a remote position based in San Diego, California. Reporting to the District Sales Manager, with an additional reporting relationship to the Regional Technical Sales Leader, this role enables sales growth and customer engagement through consultative account management and business development with local installers, construction directors, and general managers. In partnership with Regional Account Managers, the manager targets influential installation companies through joint action planning and sales-funnel execution. The role is accountable for regional technical sales execution, developing and managing installers, and operationalizing technical sales strategy with sales partners. It also provides technical expertise, training, and support to remove installation-related barriers to product adoption and help expand product sales.

Requirements

Strong understanding of the sales process, sales-funnel management, and effective sales practices.
Knowledge of market segmentation and go-to-market strategies.
Familiarity with construction sites and the ability to communicate construction expertise to varied audiences.
Familiarity with residential installation best practices, challenges, and ways of working.
Understanding of installer financials, including margins, turns, and labor optimization, as well as market opportunities, competition, and builder and contractor dynamics.
Flexibility to attend key activities within the assigned territory while maintaining a priority-based schedule with prospective customers.
Strong business and financial acumen, particularly related to the construction industry.
Ability to influence stakeholders, advocate for the company, and build relationships at all organizational levels.
Ability to present to large groups and communicate in a captivating manner.
Bachelor’s degree or equivalent experience.
At least 3 years of sales experience in a high-touch sales environment; 5 or more years preferred.
3–5 years of building science or construction experience and building envelope design experience; 5 or more years preferred.
At least 1 year of experience using a customer relationship management system such as Salesforce, HubSpot, or Zoho.
Ability to travel 30–40% of the time and a valid driver’s license.
Bilingual in Spanish.

Nice To Haves

Certified Professional Constructor (CPC), Certified Associate Constructor (CAC), Certified Construction Manager (CCM), OSHA Safety Training, or TDEC-EPSC Level 1 Certification.
5 or more years of sales experience.
5 or more years of building science or construction experience and building envelope design experience.
Construction experience in a management or entrepreneurial capacity.

Responsibilities

Execute the regional technical sales strategy by focusing installer coaching on priority markets, contractors, and projects.
Target installation companies in the region, identify growth opportunities, and work with internal stakeholders to secure their business.
Ensure technical resources are applied where they will have the greatest impact.
Serve as a subject matter expert on technical installation practices for the company’s products, including customer programs and benefits.
Create and maintain accurate product, builder, and installer specifications for job sites.
Audit installation practices, identify installation mistakes, and create corrective action plans when needed.
Work with installer businesses to identify, qualify, and develop installers who can support product growth.
Expand installer coverage in the territory to meet contractor demand and sales priorities.
Cultivate and maintain installer relationships, including identifying crews, assessing crew performance, and providing installer training.
Generate sales through installer market development and account management.
Develop the installer market through lead identification, networking, and communicating value propositions.
Conduct Quarterly Business Reviews with key installation accounts.
Understand and communicate residential building economics, particularly installation spending.
Maintain consistent communication with Exteriors Sales Representatives through joint action planning and sales-funnel execution.
Partner with sales representatives to connect contractors with qualified installers and support successful project execution.
Remove installation-related barriers that slow or prevent product adoption.
Maintain and defend Builder Account Management Plans with influential installation companies in targeted geographies.
Deliver effective product installation training to help crews install products safely and efficiently.