Technical Sales Manager

Integer • Plymouth, MN

3d

About The Position

The Technical Sales Manager supports revenue growth and customer development for Greatbatch Medical by serving as a primary customer interface for development programs, from initiation through execution. The role coordinates customer relationships, project meetings, visits, and activities across customer and internal technical teams, helping ensure projects are completed on time and within budget. It uses technical expertise to facilitate technical concurrence, identify opportunities to leverage company capabilities, and strengthen the customer value proposition.

The position supports sales and account executives with proposals, new-product opportunities, business inquiries, pipeline milestones, customer issues, and program updates. It also manages customer-driven Quality Agreements in collaboration with the Quality Assurance group and contributes technical insight to marketing plans, product roadmaps, market analysis, and strategic initiatives. The role regularly engages with industry contacts through trade shows, conferences, and meetings, and requires 15–20% domestic and international travel.

Requirements

• Bachelor’s degree in business or a related field; engineering is strongly preferred.
• At least 5 years of experience in a Technical Sales Manager role.
• Knowledge of account development, territory development, prospecting, sales calls, sales strategy, and pipeline management.
• Experience working with customer project teams and on cross-functional teams.
• Self-directed, able to work without day-to-day supervision, and accountable, deadline-oriented, and results-oriented.
• Basic selling and persuasive skills, with business acumen.
• Comfort with conflict and ambiguity.
• Strong personal time management.
• Strong process management orientation and project management skills.
• Strong analytical and problem-solving skills.
• Excellent computer skills.
• Outstanding communication skills.
• Ability to collaborate and build strong relationships.
• Willingness to travel 15–20% domestically and internationally.

Nice To Haves

• Engineering degree.

Responsibilities

• Adhere to Integer Core Beliefs and all safety and quality requirements.
• Support the Account Executive in growing Greatbatch Medical revenue and market share within assigned territories and accounts.
• Provide exceptional customer service and identify ways to use Greatbatch Medical capabilities to solve customer problems.
• Serve as the primary customer interface and manager for customer development programs from initiation through execution.
• Facilitate relationships between customers and Greatbatch project teams, coordinating project meetings, customer visits, and activities across development groups and facilities.
• Use technical expertise to engage customer and internal technical communities and support smooth, on-time, on-budget project completion.
• Facilitate technical concurrence and identify opportunities to leverage company capabilities and increase the value proposition.
• Attend product development meetings and respond to business inquiries, including scope changes, additional requests for quotation, and relationship management throughout the product development cycle.
• Support sales proposal development and management for new opportunities.
• Provide program updates to appropriate internal functions, including the Account Executive, Director of Operations, Product Development, and Engineering.
• Work with the Project Manager to manage and communicate pipeline milestones and maintain visibility of program deliverables internally and externally.
• Coordinate inputs from Sales and Marketing to support project deliverables.
• Support sales at new-product opportunity discussions and capabilities presentations.
• Provide program management and support goal attainment for new projects and extensions in contract business.
• Own and execute customer-driven Quality Agreements, liaising with the Greatbatch Quality Assurance group to negotiate agreements successfully.
• Support Marketing by identifying technical capabilities relevant to product roadmaps, marketing business plans, and market analysis for strategic initiatives.
• Attend trade shows, conferences, and industry meetings to increase Greatbatch Medical’s technical presence and build relationships.
• Develop technical knowledge and applications engineering skills through field contacts, professional organizations, scientific and engineering publications, and company technical resources.
• Support the Account Executive in resolving contract, forecast, demand, quality, and other customer issues; may serve as the primary manager of assigned issues.
• Perform other functions as required.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Adoption benefits
• Parental leave after one year
• Optional employee-paid supplemental life insurance, critical illness, hospital indemnity, and accident insurance
• 401(k) plan with company matching contributions
• 80 hours (10 days) of company-designated holidays per year
• Annual allotment of paid time off
• Cash-based incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level