Technical Sales Manager

Integer Holdings Corporation • Plymouth, MN

5d • $132,000 - $193,600

About The Position

The Technical Sales Manager supports revenue and account growth by providing exceptional customer service, applying technical expertise, and identifying opportunities to leverage the company’s capabilities to solve customer problems. The role serves as a primary customer interface for development programs, coordinating customer and internal project teams from initiation through execution to help ensure projects are completed smoothly, on time, and on budget.

The position supports sales and marketing activities, manages program communications and milestones, facilitates technical alignment, and helps resolve customer issues. It also owns customer-driven Quality Agreements in coordination with the Quality Assurance group and contributes technical insight to product roadmaps, business plans, and strategic market analysis. Regular attendance at trade shows, conferences, and industry meetings is expected, along with 15–20% domestic and international travel.

The role requires a bachelor’s degree in business or a related field, with engineering strongly preferred, and at least five years of experience in a Technical Sales Manager role. Compensation is listed as $132,000–$193,600, with a cash-based incentive program and a comprehensive benefits package.

Requirements

• Bachelor’s degree in business or a related field; engineering is strongly preferred.
• At least 5 years of experience in a Technical Sales Manager role.
• Knowledge of account development, territory development, prospecting, sales calls, sales strategy, and pipeline management.
• Previous experience working with customer project teams and on cross-functional teams.
• Self-directed, able to work without day-to-day supervision, and accountable and results-oriented.
• Basic selling and persuasive skills, along with business acumen.
• Comfortable working with conflict and ambiguity.
• Excellent personal time-management skills.
• Strong process-management orientation and project-management skills.
• Strong analytical and problem-solving skills.
• Excellent computer skills.
• Outstanding communication skills.
• Willingness to travel 15–20% domestically and internationally.

Responsibilities

• Adhere to Integer Core Beliefs and all safety and quality requirements.
• Support the Account Executive in growing Greatbatch Medical revenue and share within assigned territories and accounts.
• Provide exceptional customer service and identify ways to leverage company capabilities to solve customer problems.
• Serve as the primary customer interface and manager for customer development programs from initiation through execution.
• Facilitate relationships between customers and the project team, including coordinating project meetings, customer visits, and activities across development groups and facilities.
• Use technical competency to engage customer and internal technical communities and help ensure projects are completed on time and on budget.
• Serve as a technical expert, facilitate technical concurrence, and identify opportunities to strengthen the value proposition using company capabilities.
• Attend product development meetings and respond to business inquiries, including scope changes, additional RFQs, and relationship-management needs throughout the product development cycle.
• Support sales proposal development and management for new opportunities.
• Provide program updates to appropriate internal functions, including the Account Executive, Director of Operations, Product Development, and Engineering.
• Work with the Project Manager to manage and communicate pipeline milestones and maintain visibility of program deliverables internally and externally.
• Coordinate sales and marketing inputs to support project deliverables.
• Attend new-product opportunity discussions and capabilities presentations; provide program management and support goal attainment for new projects and contract extensions.
• Own and execute customer-driven Quality Agreements by liaising with the Quality Assurance group to support successful negotiation.
• Support marketing by identifying technical capabilities relevant to product roadmaps, marketing business plans, and market analysis for strategic initiatives.
• Attend trade shows, conferences, and industry meetings to increase technical presence and build relationships.
• Enhance technical knowledge and applications engineering skills through field contacts, professional organizations, publications, and company technical resources.
• Support the Account Executive in resolving contract, forecast, demand, quality, and other customer issues; may serve as the primary manager of assigned issues.
• Perform other functions as required.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Adoption benefits
• Parental leave after one year
• Optional employee-paid supplemental life insurance, critical illness, hospital indemnity, and accident insurance
• 401(k) plan with company matching contributions, with immediate eligibility
• 80 hours (10 days) of company-designated holidays per year
• Annual allotment of paid time off
• Cash-based incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior