Technical Sales Manager

STEQ America

12d

About The Position

STEQ America is seeking an experienced, motivated individual with a strong background in pharmaceutical and biotechnology manufacturing for a technical sales role in the North America Life Science business. The Technical Sales Manager sells and provides technical support for aseptic and cGMP processing equipment, representing multiple product lines and helping maintain and develop the STEQ brand. This is a high-profile, full-time regional territory position working directly with the Sales Director. The candidate should reside in a BioPharma hub in the Northeast, Midwest, or West Coast and be able to travel up to 50% when required. Domestic travel in the continental United States and international travel are required. STEQ America represents European equipment manufacturers and provides technical support, installation, qualification, maintenance, spare parts management, and service solutions to biotechnology and pharmaceutical companies. The role contributes to sales growth and the development of the aftermarket business while building customer relationships and providing technical information about the company’s equipment and services.

Requirements

At least 5 years of experience in the pharmaceutical and biotechnology industry selling capital equipment.
Strong communication, organization, and interpersonal skills.
Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
Valid driver’s license.
Ability to travel as required, up to 50% in the continental United States; international travel is also required.
Possess or be able to acquire required government travel identification documents for domestic and international travel.
Business development mentality, including engaging customer targets and developing leads.
Effective oral and written communication skills.
Independent, enthusiastic self-starter with strong attention to detail.
Outgoing and engaging personality.
Strong organizational, problem-solving, and reporting skills.
Strong understanding of mechanical concepts as they apply to aseptic manufacturing processes.
Ability to promote positive, professional, and respectful exchanges with internal and external contacts.
Ability to prioritize and multitask effectively in a fast-paced environment.
Collaborative mindset and ability to support multiple stakeholders and departments.

Nice To Haves

Bachelor’s degree in a STEM field is preferred but not required.
Experience with CRM tools is preferred.

Responsibilities

Manage a regional sales territory selling process support equipment to pharmaceutical and biotechnology manufacturers.
Drive sales through long capital-sales cycles by engaging multiple stakeholders and key decision makers, and contribute to revenue goals by achieving and exceeding sales goals.
Target existing and new customers to generate opportunities, expand brand awareness, and grow market share.
Build a strong sales network and foster positive customer relationships that create trust and loyalty.
Conduct customer contact at client locations and virtually; prepare and lead technical presentations.
Visit targeted engineering firms to present technical materials, educate key influencers, and promote STEQ equipment and services.
Develop account plans, monitor and report progress, and submit key performance indicators, sales forecasts, and monthly opportunity reports on schedule using Salesforce CRM.
Review customer user requirement specifications, prepare RFQ/RFP responses, and draft proposals.
Attend industry conferences and trade events as directed.
Communicate with European factory product managers and technical personnel during virtual customer-facing discussions, travel with them to in-person meetings as necessary, and occasionally travel to European suppliers for training, factory acceptance tests, and sales meetings.
Attend monthly sales meetings, quarterly meetings at corporate headquarters, and annual sales meetings and sales training opportunities.
Maintain positive, cooperative working relationships with customers and STEQ colleagues; behave professionally and responsibly in accordance with STEQ’s Code of Conduct and Values.
Respond to customer and internal staff inquiries concisely and promptly, and comply with company SOPs, policies, and procedures.