Associate Technical Sales Manager

A123 Systems LLC•Novi, MI

About The Position

A123 Systems LLC is seeking a motivated Associate Technical Sales Manager to join its North American commercial team. The role serves as a technical-commercial interface between A123 engineering teams and customer organizations, supporting customer engagement, technical proposal development, commercial bid preparation, and coordination of internal resources for new business development and growth of existing accounts in energy storage and mobility markets. The position manages day-to-day communication with designated existing customers or supports strategic accounts under senior oversight. It contributes to proposals and bids, pricing and cost analysis, contract preparation, opportunity tracking, forecasting, and resolution of customer issues. The role coordinates with engineering, product, operations, supply chain, quality, and finance teams to ensure technical accuracy and fulfillment of customer commitments. Domestic and international travel is expected at 30%.

Requirements

  • Bachelor's or master's degree from a Top 50 U.S. university (SQ50-equivalent ranking) in Business Administration, Economics or a related field, Mechanical, Electrical, or Industrial Engineering, or Supply Chain Management.
  • Excellent interpersonal, analytical, and communication skills.
  • Experience preparing and delivering presentations.
  • Proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
  • Domestic and international travel availability; travel is expected at 30%.
  • Self-driven, positive attitude, and highly organized in prioritizing and executing tasks accurately and on time.
  • Strong work ethic and ability to build long-lasting, successful client relationships.
  • Strong analytical abilities.
  • Executive-level written and verbal communication skills.
  • Ability to manage multiple projects in a high-growth environment.
  • Financial acumen and understanding of margin analysis.
  • Proficiency in CRM systems and Microsoft Office Suite.
  • Basic understanding of B2B contract terms and commercial negotiations.

Nice To Haves

  • MBA graduate degree preferred but not required.
  • Exposure to lithium-ion battery technology or energy storage systems (ESS).
  • Experience supporting OEM or utility-scale customer programs.
  • Experience in account management, sales support, or commercial operations in energy storage, battery manufacturing, automotive, or industrial sectors.
  • Experience supporting proposals, pricing, or contract documentation.

Responsibilities

  • Serve as the primary contact for designated existing customers or as a secondary lead for strategic accounts under senior oversight.
  • Manage day-to-day communication between customers and internal teams.
  • Respond in a timely manner to inquiries about orders, forecasts, documentation, pricing, and program updates.
  • Maintain accurate CRM records and account documentation.
  • Support preparation, delivery, and presentation of commercial and technical proposals for new business opportunities, Engineering Change Requests (ECRs), Non-Recurring Engineering (NRE) efforts, sample builds, and pilot programs.
  • Coordinate with engineering and product teams to ensure technical accuracy.
  • Track proposal and sales-process timelines, internal approvals, and customer feedback.
  • Coordinate and support sales activities for new business opportunities within assigned existing customers.
  • Support RFP, RFI, and RFQ processes and cross-functional bid responses.
  • Identify upsell, cross-sell, and product-expansion opportunities with assigned customers.
  • Assist with pipeline tracking, revenue forecasting, and opportunity reporting.
  • Support commercial and technical bid preparation, pricing analysis, cost breakdown development, and contract review and negotiation preparation.
  • Assist senior account managers with pricing discussions and margin analysis.
  • Prepare business-case documentation to support negotiations.
  • Support resolution of delivery, quality, or commercial issues.
  • Coordinate with operations, supply chain, quality, and finance to ensure customer commitments are met.
  • Monitor account-performance KPIs and support corrective actions when needed.
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