Technical Sales Manager

Ontic•Creedmoor, NC
•Onsite

About The Position

The Technical Sales Manager drives sales growth, strengthens customer relationships, and maximizes the commercial potential of Ontic’s aerospace product portfolio. Based onsite at the Creedmoor, North Carolina facility and reporting to the Director of Sales, the role serves customers in commercial aviation, defense, and government markets. The role owns sales opportunities from initial engagement through quotation, negotiation, and order capture. It works closely with internal teams to improve profitability, meet customer commitments, and expand existing business. The manager uses knowledge of customer requirements, product demand, and market opportunities to shape sales strategies and support long-term growth.

Requirements

  • Bachelor's degree or equivalent experience within the aerospace or aviation industry.
  • At least 3 years of experience in technical sales or a comparable customer-facing commercial role focused on driving revenue growth.
  • Strong communication, negotiation, and relationship-building skills, including the ability to engage senior-level customers and collaborate with internal stakeholders.
  • Proactive, commercially focused approach with demonstrated accountability for achieving sales objectives and identifying growth opportunities.
  • Strong analytical, critical-thinking, and problem-solving skills, with the ability to understand customer requirements and develop practical commercial solutions.
  • Ability to work independently, manage competing priorities, and contribute effectively within a small, collaborative team.
  • Willingness and ability to travel regionally or internationally as required to support customer relationships and business objectives.
  • Must meet export control compliance requirements as a U.S. Person, as defined by 22 C.F.R. §120.15.

Responsibilities

  • Develop and execute sales strategies and campaigns to generate leads, identify opportunities, expand customer relationships, and drive revenue growth across assigned product lines.
  • Build and maintain relationships with commercial aviation, defense, and government customers; develop key account plans and identify opportunities within existing product portfolios and license agreements.
  • Manage customer quotations, proposals, negotiations, and order follow-up, ensuring commercial requirements and internal approval processes are met.
  • Partner with value stream, operations, and commercial teams to improve profitability, address customer requirements, and support timely order delivery.
  • Maintain accurate customer accounts, contacts, leads, opportunities, and sales pipeline information in Microsoft Dynamics CRM to support forecasting and business planning.
  • Analyze customer demand, order trends, fleet information, and market opportunities to identify growth potential and provide sales forecasts, pipeline updates, and performance reports to leadership.
  • Resolve customer challenges related to product availability, pricing, lead times, and quality.
  • Represent Ontic at customer meetings and site visits, and travel regionally or internationally as required.

Benefits

  • Goal Share bonus program
  • Paid volunteering time
  • 24/7 wellbeing support through the Employee Assistance Program
  • Employee discounts
  • Learning and development opportunities
  • Employee referral program
  • Comprehensive medical insurance
  • Competitive paid time off, holiday pay, and sick leave
  • 401(k) plan with up to 4% company match
  • 9/80 work schedule, where applicable
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