Technical Product Manager, Wallet & Card

Felix Technologies•New York, NY

7d•Hybrid

About The Position

Félix is building a financial product for Latinos in the US: a wallet account and debit card available through WhatsApp, built on stablecoin infrastructure. The Technical Product Manager, Wallet & Card owns the technical foundations of the wallet, its money movement rails, and the debit card program. The role determines how the wallet is built, which partners and payment rails are used, and how the card operates safely and reliably. The goal is a correct and dependable wallet and a seamless card experience, with high acceptance and controlled fraud. The role leads a product pod and works closely with leadership, engineering, Wallet Experience and Rewards Product Managers, Fraud, Finance, and infrastructure, issuing, and network partners. It is a hands-on position involving product decisions and direct technical work with engineers, including troubleshooting production issues and analyzing logs and SQL data.

Requirements

At least 5 years of product management or adjacent experience, focused heavily on payments infrastructure or card issuing.
Hands-on builder with strong ownership in a fast-paced, ambiguous environment.
Expertise in funding and payout rails, processors, banking partners, settlement, automated reconciliation, and rail economics.
Experience evaluating infrastructure options with engineering leadership, making build-versus-partner decisions, and owning technical trade-offs.
Track record owning payment KPIs such as authorization and acceptance rates, fraud loss ratios, funding success rates, and unit cost, and using data to optimize systems.
Technical fluency to read API documentation, inspect logs, run SQL queries independently, and design resilience mechanisms such as timeouts, retries, and fallback routes.
Direct experience managing day-to-day relationships with issuers, processors, card networks, sponsor banks, or web3/fiat infrastructure partners.
Strong communication skills to align engineering, fraud, finance, compliance, and executive leadership on technical roadmaps.
Excellent written and verbal communication skills in English.
Equivalent competencies in the listed requirements will also be considered.

Nice To Haves

Experience with stablecoin-funded card programs or stablecoin on-ramps and off-ramps, such as Circle, Bridge, Zero Hash, or MoonPay.
In-depth knowledge of card issuing lifecycle, including authorization and settlement flows, decline analysis, tokenization, disputes and chargebacks, and Visa/Mastercard network rules.
Hands-on exposure to digital wallets, blockchain protocols, smart contracts, or non-custodial wallet infrastructure.
Direct experience managing a card network program or sponsor bank relationship.
Spanish language fluency.

Responsibilities

Define wallet infrastructure decisions with engineering, including custody and key management, stablecoin and settlement chains, ledger integration, reconciliation design, and infrastructure partners.
Oversee the technical design and ongoing health of funding and withdrawal rails, including transaction success, settlement timing, partner integrations, and automated reconciliation.
Drive the health and evolution of the debit card program, including authorization flows, decline codes, tokenization and digital wallets, disputes, network rules, and acceptance rates.
Collaborate with Fraud on card and funding controls, data pipelines, loss ratios, and false declines.
Work directly with engineers on APIs, webhooks, on-chain flows, and real-time authorizations; debug production issues and identify technical improvements using logs and SQL.
Own card lifecycle flows, including issuance, activation, provisioning, freezing, and replacement, in partnership with the Wallet Experience team.
Manage relationships with infrastructure, banking, payment processor, card issuing, and card network vendors to develop solutions and support operational success.
Set the pod roadmap and priorities, own the wallet infrastructure and rails roadmap, and co-own the card roadmap with other product managers.
Communicate progress and impact to leadership and drive core performance metrics.