Technical Enablement Manager
About The Position
As the Global Technology Enablement Manager, you will serve as a cross-functional technology generalist within the Enablement organization, bridging engineering, product, and technical field roles. The role combines customer-demo expertise with the technical ability to build, scale, and maintain hands-on lab environments. You will support Pre-Sales Solution Consultants, Post-Sales Delivery Assurance teams, and Strategic Partners, owning execution of pre-configured demo and sandbox instances, refining Proof-of-Value (POV) frameworks, and coaching engineers to demonstrate real-world solution value. This is a highly hands-on role focused on technical execution, demo craftsmanship, and practical learning environments. Responsibilities include building lab guides, automating environment deployments, evaluating live demos, and equipping the technical field ecosystem to succeed.
Requirements
- Direct, hands-on experience as a Solution Engineer, Pre-Sales Consultant, or Systems Engineer.
- Experience delivering live customer demos, running technical Proof-of-Value engagements, and navigating complex technical evaluations.
- Strong foundation in enterprise cybersecurity domains such as asset management, CTEM, threat detection, or cloud security.
- Broad systems administration knowledge, including virtualization and cloud infrastructure.
- Experience building or scripting demo or lab environments with automation tools such as Terraform, Ansible, or cloud-native templates.
- Ability to engage and enable Pre-Sales Solution Consultants, Post-Sales Delivery Assurance Engineers, and external Partner Architects.
- Track record coaching technical professionals on presentation skills, demo craftsmanship, and practical execution.
- Familiarity with instructional design and authoring tools such as Articulate Rise and Camtasia, LMS platforms, and lab or environment management tools.
Responsibilities
- Design, scale, and maintain secure, pre-configured demo environments and customizable testing instances for Pre-Sales demos, Post-Sales Delivery Assurance validations, and Partner hands-on labs.
- Train Solution Consultants and technical field teams in demo delivery best practices, value-based storytelling, and objection handling during live customer interactions.
- Represent field technical needs to Product Development and Engineering, translating them into requirements for live demo instances, sandbox automation, and release readiness.
- Develop repeatable technical playbooks, architectural lab guides, and Proof-of-Value methodologies to accelerate deal conversion and post-sales time-to-value.
- Build practical proof-of-knowledge evaluations, including live demo scoring and hands-on lab validations, and deliver train-the-trainer sessions for internal teams and external partners.
- Write, update, and maintain lab guides, architecture playbooks, and video modules using tools such as Articulate Rise and Camtasia.
- Build or script demo and lab environments using automation tools to deploy, refresh, and maintain test instances.
Benefits
- Health plans
- Flexible spending accounts
- 401(k) Plan with company match
- Employee stock purchase plan (ESPP)
- Matching donations
- Flexible time away plan
- Family leave programs
- Equity, when applicable
- Variable/incentive compensation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
