Technical Enablement Manager

Factory • San Francisco, CA

7d • Onsite

About The Position

Factory is building a platform for self-improving software development, helping enterprise engineering teams operate autonomous software factories. As one of the first hires on the GTM Enablement team, the Technical Enablement Manager will build technical enablement from the ground up and drive technical excellence across the customer lifecycle. The role partners with Product, Engineering, Marketing, Solutions Engineering, Deployment, and Sales leadership, translating technical direction and product positioning into actionable guidance for customer-facing teams. The manager will set a high technical bar, equip teams with enablement assets and playbooks, support effective demos and enterprise rollouts, and promote customer adoption of Droids. This is an in-office role five days per week in San Francisco, within walking distance of Caltrain.

Requirements

• At least 8 years of technical experience spanning software engineering and roles such as Solutions Engineer, Developer Advocate, or Technical Trainer.
• Hands-on technical depth as an active coder, with fluency in terminal environments, Git, CI/CD, and agent architectures and model tradeoffs.
• Daily experience practicing with AI coding agents and deep insight into their capabilities and failure modes.
• Proven ability to guide senior engineers and Solutions Engineers through complex technical challenges, evaluations, and enterprise rollouts.
• Exceptional communication skills, including translating complex topics for audiences ranging from SDRs to principal engineers.
• Track record of designing impactful technical training, demo programs, hands-on certifications, or adoption frameworks.
• Ability to work in-office five days per week in San Francisco.

Nice To Haves

• Familiarity with sales and coaching methodologies such as Command of the Message or MEDDPICC.

Responsibilities

• Partner with Engineering, Product, and Marketing to translate technical direction into actionable guidance for Sales, Solutions Engineering, and Deployment teams.
• Design enablement motions for product rollouts and partner with Marketing on enablement assets, positioning, messaging, and target personas.
• Establish technical standards for customer-facing teams and communicate GTM feedback to Product and Engineering as the technical voice of GTM.
• Own onboarding and ongoing enablement for Solutions Engineers, including demos, value-driven scoping, proof-of-value engagements, and post-sale technical success.
• Equip Deployment teams with playbooks and technical strategies to accelerate enterprise rollouts and time-to-value.
• Build hackathon and onboarding frameworks that encourage deep, sustained Droids usage across customer engineering organizations.
• Use Droids daily to demonstrate their capabilities and build credibility with enterprise engineering leaders and developers.
• Design impactful technical training, demo programs, hands-on certifications, or adoption frameworks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed