Technical Enablement Architect
About The Position
Palo Alto Networks is seeking a Technical Enablement Architect to serve as a primary subject matter expert for its portfolios. Working with Product Management, Engineering, Technical Marketing, and go-to-market leadership, this person will translate complex technologies into scalable programs that accelerate field readiness, product adoption, and technical success. The role shapes how technical knowledge is transferred across the organization, helping worldwide teams position, architect, and deploy the company’s solutions. The position focuses on Network Security (NetSec) and SASE readiness strategy, role-based learning, technical proficiency standards, product-launch readiness, certifications, and continuous improvement of enablement programs. It is remote, with collaboration across geographies, and requires travel of up to 30% annually.
Requirements
- At least 7 years of experience in a customer-facing, technical, or enablement-focused role, such as Systems Engineering, Solution Architecture, Professional Services, or Technical Marketing, with expertise in Network Security, SASE, and/or SecOps technologies.
- Hands-on experience designing, deploying, troubleshooting, or supporting enterprise security solutions.
- Strong presentation and facilitation skills, including experience delivering technical content to diverse audiences.
- Ability to simplify complex technical concepts and translate them into scalable learning experiences, technical guidance, or best practices.
- Ability to build credibility and trusted relationships with technical practitioners, managers, and senior leaders.
- Experience creating or delivering technical training, enablement programs, certifications, workshops, or other knowledge-sharing initiatives.
- Demonstrated proficiency with generative AI tools and AI-powered learning, productivity, or enablement platforms.
- Ability to travel up to 30% annually.
Nice To Haves
- Experience designing multimodal enablement programs, including instructor-led training (ILT), online learning (OLX), labs, simulations, and certifications.
- Experience leading certification development, including job task analysis (JTA) facilitation or instructional design workshop (IDW) participation or leadership.
- Experience managing NPI-driven content cycles across multiple formats.
- PCNSE, PCNSA, PCCSE, or equivalent certification.
- Experience with Demostack, Reprise, or similar simulation tools.
- Background in Systems Engineering, MSSP, Professional Services, Customer Success, or channel partner technical roles.
Responsibilities
- Architect and drive the NetSec and SASE readiness strategy and multi-quarter enablement roadmap.
- Architect role-based learning journeys encompassing instructor-led training, digital learning, labs, simulations, certifications, and AI-powered learning experiences.
- Define technical proficiency standards and readiness metrics for new products and technologies.
- Lead readiness planning for major product launches, ensuring learning assets and certifications are available before General Availability.
- Design certification frameworks, assessments, labs, and mastery programs that promote technical excellence.
- Deliver technical presentations and workshops and act as a trusted advisor across the Network Security and SASE ecosystem.
- Use field feedback, performance metrics, and business outcomes to continuously improve readiness programs.
Benefits
- The offered compensation may include restricted stock units and a bonus. The job description refers candidates to the company’s benefits information but does not detail specific benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
