Technical Enablement Manager, Customer Enablement
About The Position
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We sit at the intersection of modern memory innovation and next-generation customer systems. Our Customer Enablement team ensures that what we build performs reliably in the environments our customers depend on most. We work hands-on with engineering, business, manufacturing, and partners to solve real problems, accelerate validation, and bring products to market with confidence. This role is central to driving alignment and progress across complex, multi-functional initiatives. As a Technical Enablement Manager, you will lead project coordination efforts from early development through product readiness, ensuring key achievements, dependencies, and deliverables stay on track. You’ll translate technical details into actionable plans, align partners around shared objectives, and proactively manage risks, issues, and communications. Your ability to connect teams, drive accountability, and maintain clarity across multiple workstreams will directly impact program success and organizational execution.
Requirements
- Bachelor’s degree in Electrical or Computer Engineering or equivalent practical experience.
- 10+ years of experience in DRAM product, build, validation, or related semiconductor engineering fields.
- Demonstrated analytical, troubleshooting, and problem-solving skills.
- Effective communication skills with the ability to present technical information clearly.
- Experience collaborating with multi-functional teams and managing competing priorities.
- Ability to relay technical information to and from enablers and customers, verbally and in writing, at a professional level.
- Ability to use AI/ML/LLMs for productivity and efficiency.
Nice To Haves
- Experience with cloud, hyperscale, graphics, or similar high-performance computing ecosystems.
- Background in semiconductor manufacturing processes or validation workflows.
- Experience developing validation documentation, tracking systems, or knowledge repositories.
Responsibilities
- Lead project planning and execution involving multi-functional groups, developing and maintaining coordinated plans, schedules, achievements, and dependencies across multiple initiatives.
- Align engineering, operations, quality, supply chain, and business teams on priorities, dependencies, and key decisions, fostering collaboration and momentum to deliver strategic technical initiatives.
- Serve as a primary engineering contact for key customers, driving validation and qualification activities and ensuring specification, test, documentation, and sample requirements meet internal and external standards.
- Monitor project health through critical metrics, achievement reviews, and readiness assessments to proactively identify and mitigate schedule, technical, and operational risks.
- Drive issue resolution by managing action items and critical issues through to timely closure.
- Deliver program reviews, status reports, risk assessments, and executive updates to support leadership decision-making.
- Continuously improve processes, workflows, and operational frameworks to increase efficiency, reduce execution risk, and strengthen program outcomes.
Benefits
- choice of medical, dental and vision plans
- benefit programs that help protect your income if you are unable to work due to illness or injury
- paid family leave
- robust paid time-off program
- paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Senior
