Technical GTM Enablement Manager

Deepgram • ,

4d

About The Position

Deepgram is expanding its enablement function and is hiring its first Technical GTM Enablement Manager. This role is a force multiplier for the technical side of the revenue organization, owning how pre-sales and post-sales technical teams ramp, stay current, and prove readiness. The role sits at the intersection of Product, Applied Engineering, Customer Success, and Sales. The technical field teams are responsible for running demos, guiding architecture decisions, troubleshooting live integrations, and taking customers to production. This role is not about teaching them their jobs, but about making what the best technologists already do repeatable for everyone else and getting new hires up to speed faster. This is not a training delivery role or an externally facing content creation role; the focus is on building what does not yet exist. The company operates with an AI-first mindset, expecting team members to actively use and experiment with advanced AI tools, integrate AI into their workflows, and continuously push the boundaries of what these technologies can do. The pace of work is rapid, and the role requires excitement for experimentation, adaptation, quick thinking, and constant learning.

Requirements

• 5+ years in technical, customer-facing roles: solutions engineering, solutions architecture, customer success engineering, technical account management, implementation, or forward-deployed work.
• Real time spent building enablement for technical teams, not just delivering it.
• Hands-on fluency with APIs, SDKs, integrations, and developer workflows. Ability to run a live demo, read a customer's integration and see what is wrong, troubleshoot L1-style issues, and hold a genuine architecture conversation. Production code is not required. Hand-waving does not pass.
• Experience building onboarding, certification, or technical development programs that people actually finished.
• Demonstrated ability to get content out of subject matter experts who have no time for you, and ship anyway.
• Something you have built, a tool, agent, script, or workflow, that permanently eliminated recurring work. In your application, tell us what it was, what it replaced, and what it is still doing today.
• An AI-native operating model: specific workflows that structurally depend on AI, and a clear account of how you would rebuild them if those tools disappeared tomorrow.

Nice To Haves

• Experience with speech recognition, TTS, voice agents, LLM orchestration, or other developer-first API products.
• Experience enabling both pre-sales and post-sales technical roles, and a point of view on how they differ.
• Working fluency with scripting or agent building: Python, TypeScript, workflow tools, agent frameworks, or equivalent. You don't need to be a software engineer, just dangerous enough to ship working systems.
• Strong writing and narrative skills, especially for turning complex technical concepts into clear, usable field guidance.

Responsibilities

• Own onboarding and ramp for technical GTM roles, designing and continuously improving a structured program that gets new hires to productivity faster and creating a consistent technical standard across teams.
• Build technical field framework and playbooks, including: Technical discovery with buyers, developers, and evaluators; POC and evaluation standards, including clear technical and business success criteria; Architecture guidance for our most common customer patterns; Technical handoffs across pre-sales and post-sales; Escalation readiness, turning what we learn from individual customer issues into reusable guidance.
• Build and run technical certifications, keeping it current as the platform changes rapidly underneath it.
• Lead technical readiness for launches, partnering with Product and PMM so technical teams are ready before GA rather than after.
• Turn subject matter expertise into scalable enablement, pulling what sits in the heads of Product, PMM, and our strongest field technologists and turning it into something repeatable.
• Partner with Sales Enablement where the sale turns technical, including technical discovery, evaluation strategy, competitive differentiation, and solution positioning.
• Operate AI-first, building the tools, agents, and workflows that let a small enablement function serve a growing technical organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed