Technical / Delivery Manager
About The Position
The Technical / Delivery Manager owns end-to-end delivery and project management for work involving Model N PbN and market access. The role works closely with customers to assess technical and functional needs, gather requirements, estimate work, and plan priority enhancements. It also proactively plans for regulatory requirements and upgrades and identifies automation opportunities. The manager leads onshore and offshore techno-functional subject-matter experts, Business Analysts, and Data Engineers to deliver quality outcomes and meet KPIs and SLAs. The position also manages multiple stakeholders and customers, prepares weekly, monthly, and quarterly status reports, leads key meetings, and drives proposals, continuous service improvement, and thought-leadership sessions. Strong hands-on experience with Model N PbN and market access—including contracting, chargebacks, and rebates—and exposure to regulatory matters are emphasized.
Requirements
- 14+ years of experience.
- Strong delivery-lead experience with end-to-end delivery ownership and project management.
- Strong Model N PbN and market access experience, including hands-on experience with contracting, chargebacks, and rebates, and exposure to regulatory matters.
- Model N PbN.
- Oracle SQL / PL-SQL.
- Exposure to a cloud environment.
- Experience in Life Science / Market Access, with exposure to AbbVie working experience.
- Communication, stakeholder management, critical thinking, and an analytical mindset.
Nice To Haves
- Python / PySpark.
- ETL.
- Snowflake.
- Reporting tools.
Responsibilities
- Take end-to-end delivery ownership and manage projects.
- Drive technical and functional assessments, requirements gathering, and estimation; work with customers to plan priority enhancements.
- Proactively plan for new regulatory requirements and upgrades, and identify automation opportunities.
- Manage onshore and offshore techno-functional SMEs, Business Analysts, and Data Engineers to support quality deliverables and meet KPIs and SLAs.
- Manage multiple stakeholders and customers.
- Prepare weekly, monthly, and quarterly status reports and drive key meetings.
- Drive proactive proposals, continuous service improvement initiatives, and thought-leadership sessions.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
