Technical Delivery Manager

Conduent State Healthcare, LLC•, Remote US
•$142,450 - $180,000

About The Position

Conduent is hiring a Technical Delivery Manager to manage healthcare products from design through deployment and implementation support. The role contributes to building and maintaining modern applications with cloud-native architecture and oversees execution to ensure successful delivery in line with stakeholder goals. The manager leads and supervises delivery personnel, coordinates technical teams, and ensures processes, product vision, documentation, milestones, and project plans are maintained. The position also covers large construction projects, refreshes, and retrofits, from planning through completion. Responsibilities include approving concept designs, allocating resources, managing staff and contractors, maintaining budgets and schedules, and reporting project status to senior management. The role requires substantial IT and management experience, knowledge of healthcare—especially Medicaid—and familiarity with cloud-native architecture, enterprise architecture and development, NoSQL, and microservices.

Requirements

  • 15 or more years of overall IT experience.
  • 5 or more years of managerial experience.
  • Deep functional knowledge of healthcare processes, especially Medicaid business.
  • Awareness of cloud-native architecture and understanding of associated technologies.
  • Demonstrated understanding of project management processes, strategies, and methods.
  • Experience mentoring, coaching, and developing rising technology talent.
  • Strong time-management and organizational skills, with experience establishing guidelines in these areas for others.
  • Strong personal accountability in decision-making and supervising department teams.
  • Experience working in a highly collaborative environment and promoting teamwork.
  • Managerial experience applying analytical thinking and problem-solving skills.
  • Ability to anticipate challenges and proactively address obstacles.
  • Exposure to enterprise architecture and development.
  • Knowledge of NoSQL, microservices, and cloud.

Nice To Haves

  • Agile/Scrum certification.
  • Hands-on development experience in prior roles.

Responsibilities

  • Manage healthcare products from design through deployment and provide implementation support.
  • Contribute to building and maintaining modern applications using cloud-native architecture.
  • Oversee project execution to ensure successful delivery in alignment with stakeholder goals.
  • Lead a team of Scrum Masters and managers, monitor progress, and address project questions and challenges.
  • Supervise delivery teams and manage employee performance.
  • Assign and oversee technical personnel’s daily work and progress toward milestones.
  • Ensure processes are followed and product vision is implemented on time.
  • Manage risks and dependencies and increase value delivered throughout the project or product lifecycle.
  • Update and maintain production technologies, including their maintenance and installation.
  • Develop project and product plans that combine customer requirements with company goals, coordinating managers and technical staff as needed.
  • Ensure the team maintains documentation for knowledge management.
  • Define deliverables, roles, and responsibilities for staff assigned to projects or initiatives.
  • Collaborate with developers, engineers, architects, quality assurance, and operations teams.
  • Execute large construction projects, refreshes, and retrofits from planning through implementation and completion.
  • Approve concept designs, develop project schedules, and assign and allocate resources.
  • Manage internal staff, including hiring, mentoring, training, and evaluating.
  • Hire and manage contractors, architects, and engineers, and manage interfaces with them.
  • Prepare and develop budgets and maintain the master budget and schedule.
  • Document project phases and prepare recurring status reports for senior management, tracking milestones.

Benefits

  • Health insurance coverage.
  • Voluntary dental and vision programs.
  • Life and disability insurance.
  • Retirement savings plan.
  • Paid holidays.
  • Paid time off (PTO), vacation, and/or sick time.
  • May be eligible for a bonus or incentive based on business need.
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