Technical Delivery Manager
About The Position
The Technical Delivery Manager manages healthcare products from design through deployment and implementation support. The role contributes to building and maintaining modern applications using cloud-native architecture, oversees execution to ensure delivery aligns with stakeholder goals, and leads a team of Scrum Masters and managers. This position supervises delivery-team performance, assigns and monitors daily work, ensures processes are followed and product vision is implemented on time, and manages project risks, dependencies, and value delivery throughout the product life cycle. The role develops project and product plans that align customer requirements with company goals, coordinates managers and technical staff, defines deliverables and responsibilities, and ensures documentation is maintained for knowledge management. It also includes maintaining production technologies and, as described in the posting, executing large construction projects, refreshes, and retrofits from planning through completion. Responsibilities include approving concept designs, developing schedules and allocating resources, managing staff and contractors, preparing and maintaining budgets and schedules, and providing recurring project status and milestone reports to senior management.
Requirements
- 15 or more years of overall IT experience.
- 5 or more years of managerial experience.
- Deep functional knowledge of healthcare processes, particularly Medicaid business.
- Awareness of cloud-native architecture and understanding of associated technologies.
- Demonstrated understanding of project management processes, strategies, and methods.
- Experience mentoring, coaching, and developing rising talent in a technology department.
- Excellent time-management and organizational skills, with experience establishing guidelines in these areas for others.
- Strong personal accountability in decision-making and supervising department teams.
- Experience in a highly collaborative environment and promoting teamwork.
- Managerial experience applying analytical thinking and problem-solving skills.
- Ability to anticipate challenges and proactively address obstacles.
- Exposure to enterprise architecture or development.
- Knowledge of NoSQL, microservices, and cloud.
Nice To Haves
- Agile/Scrum certification.
- Hands-on development experience in prior roles.
Responsibilities
- Manage healthcare products from design through deployment and provide implementation support.
- Contribute to building and maintaining modern applications with cloud-native architecture.
- Oversee execution to ensure successful delivery in line with stakeholder goals.
- Lead a team of Scrum Masters and managers, track progress, and address project questions and challenges.
- Supervise the delivery team and manage performance.
- Assign and oversee daily tasks for technical personnel and ensure work progresses toward established milestones.
- Ensure processes are followed and product vision is implemented in a timely manner.
- Understand project risks and dependencies and increase value delivered throughout the project or product life cycle.
- Update and maintain production technologies, including their maintenance and installation.
- Develop project and product plans that combine customer requirements with company goals, and coordinate managers and technical staff as needed.
- Ensure the team maintains documentation for knowledge management.
- Define deliverables, roles, and responsibilities for staff members on specific projects or initiatives.
- Work with developers, engineers, architects, quality assurance, and operations teams.
- Execute large construction projects, refreshes, and retrofits from planning through implementation and completion.
- Approve concept designs, develop project schedules, and assign and allocate resources.
- Manage internal staff, including hiring, mentoring, training, and evaluation.
- Hire and manage contractors, architects, and engineers, and manage interfaces with them.
- Prepare and develop budgets and manage the master budget and schedule.
- Document project phases and prepare recurring status reports for senior management, including milestone tracking.
Benefits
- Health insurance coverage.
- Voluntary dental and vision programs.
- Life and disability insurance.
- Retirement savings plan.
- Paid holidays.
- Paid time off (PTO), vacation, and/or sick time.
- May be eligible for a bonus or incentive based on business need.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
