Tech - L1 Depot Dept. II
About The Position
The Computer Technician provides computer diagnostics and repairs. The role involves disassembling and reassembling computer components, resolving hardware issues within scheduled timeframes, and providing break-and-fix solutions using an in-house system. The technician may also set up computer systems and hardware and install or reinstall software. Additional duties may be assigned. The position also contributes to warehouse efficiency by maintaining an organized, clean work area and supporting open communication and a positive work environment. Team-building responsibilities include supporting company culture and fostering a healthy and safe environment focused on associate well-being. The job is based in a warehouse environment in Grapevine, Texas. Work conditions include moderate to high noise, seasonal heat and cold, and periods of sitting and walking. Physical activities may include reaching, bending, stooping, repetitive hand and wrist movements, and lifting objects up to approximately 50 pounds.
Requirements
- Working toward completing an A+ certification.
- Currently attending technical school.
- Solid 1–2 years of repair experience.
- Experience in a low-production PC environment.
- Experience with 1–2 OEMs.
- Knowledge of simple or repetitive component replacement, such as LCD or HDD replacement, across multiple commodities.
- Working knowledge of models from major computer and electronics manufacturers.
- Basic computer skills, including Microsoft Word, Excel, and PowerPoint.
- Demonstrated skill set while working with a temporary agency.
- Ability to organize and categorize work priorities to complete tasks.
- Ability to read and follow written instructions and ideas.
- Ability to use a computer keyboard and small handheld tools with repeated, coordinated hand, wrist, and finger movements.
- Hands-on approach, ambition, and drive to succeed.
- Goal-oriented and able to achieve results through teamwork.
- Ability to identify and resolve problems in a timely manner.
- Ability to reach daily KPI/hour metrics.
- Ability to gather and analyze information skillfully.
- Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
Responsibilities
- Disassemble and reassemble computer components and parts.
- Resolve hardware technical issues within scheduled timeframes and provide break-and-fix solutions using the in-house system.
- Set up computer systems and hardware, and install or reinstall software programs for users as needed.
- Perform other duties as assigned.
- Maintain a positive work environment supported by open feedback and two-way communication.
- Keep the warehouse organized and clean.
- Support company culture and help foster a healthy and safe work environment focused on associate well-being.
- Meet daily KPI/hour metrics, with a minimum KPI standard of 1.20–1.49 achievable within 90 days of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
