Tech-L2-Mid shift- CU3D00-Depot Dept. III

SMS INFOCOMM CORPORATION•Grapevine, TX
•Onsite

About The Position

The Assembly Technician L3 is responsible for replacing parts and supporting the repair of units in a depot warehouse environment. The role may involve assembling and disassembling units, resolving hardware technical issues within scheduled timeframes, documenting unit and parts information in the in-house system, and acting as a support line for technical complications. The technician also helps maintain an organized, clean, positive, and safe workplace, supports open feedback and two-way communication, and contributes to the company culture.

Requirements

  • A+ certification or equivalent.
  • Ability to read and write English.
  • Ability to organize and categorize work priorities to complete assigned tasks.
  • Ability to read and follow written instructions and ideas.
  • Ability to use a computer keyboard and small handheld tools through repeated, coordinated hand and finger movements.
  • Hands-on approach, ambition, and drive to succeed.
  • Goal-oriented and accustomed to achieving results through teamwork.
  • Ability to identify and resolve problems in a timely manner.
  • Ability to gather and analyze information skillfully.
  • Ability to sit or stand for long periods.
  • Ability to lift objects weighing approximately up to 50 lbs.
  • Vision abilities including close vision, peripheral vision, depth perception, and ability to adjust focus.
  • Ability to tolerate moderate to high noise levels in a warehouse environment.
  • Ability to walk for extensive periods, reach above shoulder height, bend or stoop below the waist, and perform repetitive wrist, hand, or finger movements.

Nice To Haves

  • One year of experience in a Repair Depot.
  • Experience working in a low-production PC environment.
  • Experience with simple or repetitive component replacement, such as LCD or HDD replacement, across multiple commodities.
  • Working knowledge of models from ASUS, Dell, HP, Lenovo, Toshiba, Apple, Acer, and other manufacturers.
  • Advanced computer skills, including Microsoft Word, Excel, and PowerPoint.
  • Demonstrated skill set while working with a temporary agency.

Responsibilities

  • Assemble and disassemble units as needed.
  • Replace parts.
  • Resolve hardware technical issues within scheduled timeframes.
  • Document information about units and parts in the in-house system.
  • Act as a support line for technical complications.
  • Perform other duties as assigned.
  • Maintain a positive work environment supported by open feedback and two-way communication.
  • Keep the warehouse organized and clean.
  • Support the company culture and foster a healthy and safe work environment focused on associate well-being.
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