Tech Infrastructure Support - Otay Mesa, CA

Laz Parking•San Diego, CA
•Onsite

About The Position

The IT System Specialist supports computer operations and repairs revenue-controlled equipment. The role covers IT infrastructure and preventative maintenance of parking garage equipment, the ACC7 camera system, and RS2/access-control electronic door systems. It requires minimal supervision and may involve acting as a lead when needed. The position is part-time at CBX in Otay Mesa, California, with a stated pay rate of $20.75 per hour.

Requirements

  • College diploma or university degree in computer science, or two years of equivalent work experience.
  • Excellent technical knowledge of network and PC hardware, including Microsoft platforms.
  • Hands-on hardware troubleshooting experience.
  • Extensive experience supporting PC equipment.
  • Working technical knowledge of current network protocols, operating systems, and standards.
  • Ability to operate tools, components, and peripheral accessories.
  • Ability to read and understand technical manuals and procedural documentation.
  • Ability to research PC issues and products as required.
  • Effective interpersonal and relationship-building skills.
  • Strong written and oral communication skills, including the ability to present ideas in user-friendly language.
  • Understanding of the organization’s goals and objectives.
  • Self-motivated and directed.
  • Computer interface and coding skills.
  • Analytical and problem-solving abilities.
  • Ability to prioritize and execute tasks effectively in a high-pressure environment.
  • Ability to work in a team-oriented, collaborative environment.
  • Strong customer-service orientation.
  • Willingness to work in outdoor elements, including heat, wind, snow, and rain.
  • Ability to lift, push, and pull at least 50 pounds.
  • Dexterity to operate a computer keyboard, mouse, hand and power tools, and handle other components.
  • Ability to stand, walk, and run for extended periods and bend, stoop, squat, and lift frequently throughout a shift.

Responsibilities

  • Monitor, operate, coordinate, and assist with computer hardware and software operations to deliver technology services.
  • Use computer software and diagnostic tools for customer assistance, production job processing, equipment maintenance and repair, and computer operations.
  • Report project and technical issue status to the technical engineer.
  • Use judgment and creativity to select and correctly apply procedures.
  • Perform 24/7 on-call duties and, as required, work evenings, nights, weekends, or holidays.
  • Perform additional related duties as assigned.
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