Case Processing Specialist - Otay Mesa

CoreCivic • San Diego, CA

2d

About The Position

The Case Processing Specialist provides case processing and administrative support to Immigration and Customs Enforcement (ICE) under the direction of ICE field office personnel. The role processes immigration cases, manages records, prepares documents, and maintains electronic and paper case files in compliance with federal privacy laws, data-security requirements, and partner policies. It also supports ICE legal representatives and officers with case documentation, court coordination, interviews, hearings, removals, and related administrative activities.

The position includes duties involving detainees in holding areas and during transport, including maintaining order and security, providing for their care and direct supervision, conducting visual observations and welfare checks, and verifying required legal paperwork, medications, property, valuables, and travel documents before transfer or removal. Domestic U.S. travel may be required.

Requirements

• Bachelor's degree from an accredited college or university in Criminal Justice, Social or Behavioral Science, or a related field.
• One year of experience in criminal justice, corrections, or a related field; additional criminal-justice or case-management experience may substitute for the education requirement year for year.
• Strong verbal and written communication skills.
• Organizational skills and attention to detail.
• Proficiency in Microsoft Office applications.

Nice To Haves

• Experience or training reviewing law-enforcement documentation, such as detention files, custodial records, or immigration case files, or prior experience conducting interviews for immigration or detention.
• Bilingual skills and the ability to communicate verbally and/or in writing.

Responsibilities

• Provide case processing and administrative support to ICE, including immigration records management and document preparation.
• Maintain alien records in accordance with DHS policies and federal data-security requirements.
• Enter case data into ICE systems and coordinate with ICE to resolve data-quality and integrity issues.
• Retrieve, compile, and organize court records, conviction documents, and supporting case materials from government sources and databases for ICE review or hearings.
• Assist ICE legal representatives with obtaining criminal-history checks and supporting documentation before court.
• Prepare, review, and manage case files for accuracy and completeness; review administrative applications, update A-files where applicable, and notify or refer docket officers to ICE for appropriate law-enforcement action.
• Provide logistical and administrative support to reduce administrative burdens on law-enforcement officers.
• Coordinate dockets with EOIR and USCIS and work with ICE officers to facilitate hearing schedules and adjudications, ensuring documentation is filed or submitted.
• Review paperwork for completeness and accuracy for applications for stays of deportation or removal, orders of supervision, own-recognizance reporting, bond applications, and other documentation.
• Coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates.
• Maintain current case-status records, court-scheduling details, and tracking logs; generate case-status reports and monitoring dashboards.
• Track compliance with release conditions and report violations to the designated ICE liaison.
• Organize removal documents and coordinate removal scheduling and flight staging with ICE personnel; ensure A-files contain required documents, verify completed documents and inventories are ready for departure, close cases in ICE data systems, and transfer files for storage.
• Verify detainees have required legal paperwork, medications in appropriate quantities under medical standards, property, valuables, and travel documents before transfer or removal.
• Perform routine duties under established policies and procedures to maintain order and provide for detainee security, care, and direct supervision in holding areas, during transport, and at other established locations.
• Maintain visual observation and conduct regular welfare checks.
• Travel domestically when required.

What This Job Offers

• Job Type: Full-time