Case Processing Specialist - Otay Mesa

Core Civic•San Diego, CA

About The Position

The Case Processing Specialist provides case processing and administrative support for Immigration and Customs Enforcement (ICE), under the direction of ICE field office personnel. The role processes immigration cases, manages records, prepares documents, and maintains electronic and paper case files in compliance with federal privacy laws, data security requirements, and partner policies. The specialist enters and validates case data, gathers court and criminal-history records, assists ICE legal representatives, coordinates hearings and other case activities, and maintains case statuses and reports. The position also supports removal preparation and scheduling, verifies required documentation and belongings before transfers or removals, and performs duties related to detainee security, care, supervision, observation, and welfare checks. Domestic U.S. travel may be required.

Requirements

Bachelor's degree from an accredited college or university in Criminal Justice, Social or Behavioral Science, or a related field; additional criminal justice or case management experience may substitute for the educational requirement on a year-for-year basis.
One year of experience in criminal justice, corrections, or a related field.
Strong verbal and written communication skills.
Organizational skills and attention to detail.
Proficiency in Microsoft Office applications.

Nice To Haves

Experience or training reviewing law enforcement documentation, such as detention files, custodial records, or immigration case files, or prior experience conducting interviews for immigration or detention.
Bilingual skills, with the ability to communicate verbally and/or in writing.

Responsibilities

Provide case processing and administrative support to ICE, including immigration records management, document preparation, and maintenance of alien records in accordance with DHS policies and federal data security requirements.
Enter case data into ICE systems, ensure accuracy and compliance with agency protocols and data integrity requirements, and coordinate with ICE to resolve data quality issues.
Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting materials from databases and other government sources for ICE review or hearings.
Assist ICE legal representatives with obtaining criminal history checks and other supporting documentation before court.
Prepare, review, and manage accurate and complete case files; provide logistical and administrative support to law enforcement officers; review administrative applications, update A-files where applicable, and notify and refer docket officers to ICE for appropriate law enforcement action.
Assist with docket coordination involving EOIR and USCIS, coordinate hearing schedules and adjudications with ICE Officers, and ensure documentation is filed or submitted.
Review paperwork for completeness and accuracy, including applications for stays of deportation or removal, Orders of Supervision, Own Recognizance reporting, bond applications, and other documentation.
Coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates.
Maintain current case-status records, court scheduling details, and tracking logs; generate case-status reports and monitoring dashboards.
Track compliance with release conditions and report violations to the designated ICE liaison.
Prepare removal documents and coordinate removal scheduling and flight staging with ICE personnel; ensure A-files contain required documents, verify paperwork and inventories are ready by departure, close cases in ICE data systems, and transfer files for storage.
Verify detainees have required legal paperwork, medications in appropriate quantities per medical standards, property, valuables, and travel documents before transfer or removal.
Perform duties under established policies and procedures to maintain order and provide security, care, and direct supervision of detainees in holding areas, during transport, and at other established locations; maintain visual observation and conduct regular welfare checks.
Travel domestically within the United States when required.