Case Processing Specialist

Management and Training Corporation•Anson, TX

2d•Onsite

About The Position

The Case Processing Specialist assists ICE Field Office Personnel with case processing duties in compliance with MTC and ICE directives. The role processes immigration cases and related records, prepares and maintains case files, updates ICE systems, and supports coordination of interviews, hearings, court activity, transfers, and removals. The specialist also provides logistical and administrative support to ICE personnel and communicates with aliens in their primary language using an electronic language translator device when needed. The position is based onsite at the Bluebonnet Detention Center in Anson, Texas. Regular and predictable onsite attendance is required. The incumbent is expected to provide after-hours surge support and work overtime when directed, and may perform other duties as assigned within their capabilities. Post-hire requirements include completing annual in-service training and maintaining appropriate facility clearance.

Requirements

Must be at least 21 years of age and a U.S. citizen.
High school diploma or equivalent required.
At least one year of directly related industry experience required.
Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
Prior experience and/or training reviewing law-enforcement documentation such as detention files, custodial records, or case files, including A-files and DHS databases; alternatively, previous experience conducting interviews for immigration- or detention-related purposes.
High level of discretion, professionalism, and attention to detail.
Professional written and verbal communication skills.
Excellent organizational and time-management skills.
Valid driver's license with an acceptable driving record, unless waived by management.
Successfully complete annual in-service training requirements after hire.
Maintain appropriate facility clearance after hire.
Work overtime when directed and provide after-hours surge support.
Regular and predictable onsite attendance is required.

Nice To Haves

Associate or bachelor's degree preferred.

Responsibilities

Process cases and associated immigration records, management activities, and document preparation.
Prepare, review, and manage case files, ensuring documentation is accurate and complete.
Keep Alien Files (A-files) and ICE systems updated with accurate and complete case statuses.
Enter data into ICE systems in accordance with agency protocols and data-integrity requirements.
Maintain electronic and paper case files in compliance with federal privacy laws, DHS policies, and federal data-security requirements.
Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials from databases and government sources.
Maintain current case-status records, court-scheduling details, and case-tracking logs.
Generate case-status reports and monitoring dashboards.
Assist with docket coordination with EOIR and USCIS, and coordinate with ICE offices regarding interviews, hearings, removals, and case updates.
Review paperwork for completeness and accuracy, and ensure administrative applications are reviewed and A-files updated; notify docket officers in a timely manner for appropriate law-enforcement action.
Track compliance with release conditions and report violations as applicable.
Assist ICE Office of the Principal Legal Advisor (OPLA) with obtaining criminal-history checks and supporting documents before court as needed.
Schedule and coordinate interviews between detainees and ICE officers, consulates, and legal representatives as assigned.
Prepare removal documents and coordinate removal scheduling and flight staging with ICE personnel; ensure documentation is accurate and complete.
Ensure A-files contain required documentation for aliens scheduled for removal, in accordance with ICE instructions.
Prepare travel information, ICE Air schedules and manifests, detention-center release forms, and property inventories and receipts for scheduled departures.
Ensure detainees have required legal paperwork, a seven-day medication supply, property, and valuables before transfer or removal.
Collect, review, and file signed Form I-205 Warrant of Removal/Deportation departure verifications in the A-file.
Close cases in ICE data systems and transfer files to the National Records Center for storage.
Communicate with aliens in their primary language with assistance from an electronic language translator device.
Provide other logistical and administrative support for ICE personnel as assigned.
Provide after-hours surge support, including an expanded breadth and depth of tasks as required.
Maintain regular and predictable onsite attendance and work overtime when directed.
Perform other duties as assigned within the incumbent's capabilities, as determined by management.