Case Processing Specialist - Oklahoma City

Core Civic•Oklahoma City, OK

About The Position

The Case Processing Specialist provides case processing and administrative support to Immigration and Customs Enforcement (ICE) under the direction of ICE field office personnel. The role processes immigration cases, manages immigration records, prepares documents, and maintains electronic and paper case files in compliance with federal privacy laws, data security requirements, and partner policies. The position supports case preparation, court and hearing coordination, case tracking, and removal logistics. It also performs routine duties to maintain order and provide for the security, care, and direct supervision of detainees in holding areas, during transport, and at other established locations. Domestic U.S. travel may be required.

Requirements

Bachelor's degree from an accredited college or university in Criminal Justice, Social or Behavioral Science, or a related field; additional criminal justice or case management experience may substitute for the education requirement on a year-for-year basis.
One year of experience in criminal justice, corrections, or a related field.
Strong verbal and written communication skills.
Organizational skills and attention to detail.
Proficiency in Microsoft Office applications.

Nice To Haves

Experience and/or training reviewing law enforcement documentation, such as detention files, custodial records, or immigration case files, or prior experience conducting interviews for immigration or detention.
Bilingual skills, with the ability to communicate verbally and/or in writing.

Responsibilities

Provide case processing and administrative support to ICE, including immigration records management, document preparation, and maintenance of alien records in accordance with DHS policies and federal data security requirements.
Enter case data into ICE systems accurately and in compliance with agency protocols and data integrity requirements; coordinate with ICE to address data quality and integrity issues.
Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials from databases and other government sources for ICE review and/or hearings.
Assist ICE legal representatives in obtaining criminal history checks and other supporting documentation before court proceedings.
Prepare, review, and manage case files for accuracy and completeness; provide logistical and administrative support to law enforcement officers; review administrative applications, update A-files where applicable, and notify docket officers and refer them to ICE for appropriate law enforcement action.
Assist with docket coordination with the Executive Office of Immigration Review (EOIR) and U.S. Citizenship and Immigration Services (USCIS); coordinate hearing schedules and adjudications with ICE officers and ensure documentation is filed or submitted.
Review paperwork for completeness and accuracy, including applications for stay of deportation or removal, orders of supervision (OSUP), own recognizance (OR) reporting, bond applications, and other documentation.
Coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates.
Maintain current case status records, court scheduling details, and case tracking logs; generate case status reports and monitoring dashboards.
Track compliance with release conditions and report violations to the designated ICE liaison as applicable.
Organize removal documents and coordinate removal scheduling and flight staging with ICE personnel; ensure required documents are in A-files, verify documents and inventories are ready by departure, close cases in ICE data systems, and transfer files for storage.
Verify detainees have necessary legal paperwork, medications in appropriate quantities per medical standards, property, and valuables before transfer or removal; retrieve and verify travel documents.
Perform routine duties in accordance with established policies, regulations, and procedures to maintain order and provide for the security, care, and direct supervision of detainees in holding areas, during transport, and at established locations; maintain visual observation and conduct regular welfare checks.
Travel domestically within the United States when required.