Case Processing Specialist - Oklahoma City

CoreCivic•Oklahoma City, OK

About The Position

The Case Processing Specialist provides case processing and administrative support to Immigration and Customs Enforcement's (ICE) mission under the direction of ICE field office personnel. The role processes immigration cases and related activities, including immigration records management and document preparation. It maintains electronic and paper case files in compliance with federal privacy laws, federal data security requirements, and partner policies. The position also supports detainee care and supervision in holding areas and during transport. Domestic U.S. travel may be required.

Requirements

Bachelor's degree from an accredited college or university in Criminal Justice, Social or Behavioral Science, or a related field.
One year of experience in criminal justice, corrections, or a related field; additional criminal justice or case management experience may substitute for the education requirement on a year-for-year basis.
Strong verbal and written communication skills.
Organizational skills and attention to detail.
Proficiency in Microsoft Office applications.

Nice To Haves

Experience and/or training reviewing law enforcement documentation, such as detention files, custodial records, or immigration case files, or previous experience conducting interviews for immigration or detention.
Bilingual skills, with the ability to communicate verbally and/or in writing.

Responsibilities

Provide case processing and administrative support to ICE, including processing immigration cases and maintaining alien records in accordance with DHS policies and federal data security requirements.
Enter case data into ICE systems, maintain accuracy and data integrity, and coordinate with ICE to resolve data quality issues.
Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials for ICE review or hearings.
Assist ICE legal representatives with obtaining criminal history checks and other supporting documentation before court.
Prepare, review, and manage case files; review administrative applications, update A-files where applicable, and notify docket officers and refer matters to ICE for appropriate law enforcement action.
Provide logistical and administrative support to reduce administrative burdens on law enforcement officers.
Assist with docket coordination involving EOIR and USCIS, coordinate hearing schedules and adjudications with ICE Officers, and ensure required documentation is filed or submitted.
Review paperwork for completeness and accuracy for Applications for Stay of Deportation/Removal, Orders of Supervision (OSUP), Own Recognizance (OR) reporting, bond applications, and other documentation.
Coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates.
Maintain case status records, court scheduling details, and tracking logs; generate case status reports and monitoring dashboards.
Track compliance with release conditions and report violations to the designated ICE liaison.
Organize removal documents and coordinate removal scheduling and staging flights with ICE personnel; verify A-file documentation and departure inventories, close cases in ICE data systems, and transfer files for storage.
Verify detainees have required legal paperwork, medications in appropriate quantities per medical standards, property, valuables, and travel documents before transfer or removal.
Perform routine duties under established policies and procedures to maintain order and provide for detainee security, care, and direct supervision in holding areas, during transport, and at established locations.
Maintain visual observation and conduct regular welfare checks.