CASE PROCESSING SPECIALIST (Tukwila, WA)

The GEO Group • Tukwila, WA

1d

About The Position

The Case Processing Specialist assists ICE personnel with immigration records management and document preparation, working under the general direction of ICE field office personnel. The role processes cases and supports related administrative and logistical activities, maintaining accurate and complete case files and records in ICE systems. It includes coordinating with ICE officers and other agencies on interviews, hearings, docket matters, and removals, as well as communicating with detainees in their primary language using translation services when needed. The position may provide after-hours surge support and perform other assigned duties.

Requirements

• Associate’s degree from an accredited institution or one year of directly related industry experience.
• Experience and/or training reviewing law enforcement documentation, such as detention files, custodial records, immigration case files, A-files, or DHS databases, or prior experience conducting interviews for immigration- or detention-related purposes.
• Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
• Proficiency with general PC application software, including the Microsoft Office suite.
• Ability to exercise initiative, judgment, and knowledge in performing complex, confidential, and sometimes difficult duties.
• Must be a United States citizen or Lawful Permanent Resident.
• Must have lived in the United States for the past five consecutive years.
• Must be 21 years or older.

Nice To Haves

• Bachelor’s degree in a related discipline.

Responsibilities

• Process cases and perform related immigration records management and document preparation activities.
• Prepare, review, and manage case files for accuracy and completeness.
• Ensure Alien Files (A-files) and ICE systems contain updated, accurate, and complete case statuses.
• Enter data into ICE systems in accordance with agency protocols and data integrity requirements.
• Maintain electronic and paper case files in compliance with federal privacy laws, DHS policies, and federal data security requirements.
• Retrieve, compile, and organize court records, conviction documents, and supporting case materials from databases and government sources.
• Maintain case status records, court scheduling details, and case tracking logs; generate status reports and monitoring dashboards.
• Assist with docket coordination with EOIR and USCIS, and coordinate with ICE officers on interviews, hearings, removals, and case updates.
• Review paperwork and administrative applications for completeness and accuracy, update A-files, and notify docket officers in a timely manner.
• Track compliance with release conditions and report violations as applicable.
• Assist ICE OPLA with obtaining criminal history checks and other supporting documentation before court as needed.
• Schedule and coordinate interviews between detainees and ICE officers, consulates, and legal representatives as assigned or applicable.
• Organize removal documents and coordinate removal scheduling and flight staging with ICE personnel.
• Ensure removal files contain required documentation and that travel information, ICE Air schedules and manifests, detention center release forms, property inventories, and receipts are ready for departure.
• Ensure detainees have required legal paperwork, a seven-day supply of medications, property, and valuables before transfer or removal.
• Collect, review, and file signed Form I-205 Warrant of Removal/Deportation departure verifications in A-files.
• Close cases in ICE data systems and transfer files to the National Record Center for storage.
• Communicate with detainees in their primary language using translation devices or services if needed.
• Provide logistical and administrative support to ICE personnel, including after-hours surge support, and perform other duties as assigned.

Benefits

• Vacation time, accruing according to length of service: 80 hours for one to less than five years; 120 hours for five to less than ten years; 160 hours for ten to less than fifteen years; and 200 hours for fifteen years and above.
• Sick time accrual of one hour for every 30 hours worked.
• Paid time off
• Paid holidays
• 401(k) matching
• Health insurance
• Vision insurance
• Life insurance
• Health savings account
• Tuition reimbursement
• Employee discount
• Reduced tuition rates
• Disability insurance
• Employee assistance program
• 401(k)
• Pet insurance
• Dental insurance
• Paid training
• Flexible spending account

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree