CASE PROCESSING SPECIALIST (Yakima, WA)

The GEO Group • Yakima, WA

1d

About The Position

The Case Processing Specialist assists ICE personnel with immigration records management and document preparation, working under the general direction of ICE field office personnel. The role processes cases and related activities, maintains accurate and complete Alien Files (A-files) and ICE system records, and supports coordination of interviews, hearings, court matters, transfers, and removals. The position also provides logistical and administrative support to ICE personnel and may provide after-hours surge support.

Requirements

• Associate’s degree from an accredited institution or one year of directly related industry experience.
• Experience and/or training related to reviewing law enforcement documentation, such as detention files, custodial records, immigration case files, A-files, or DHS databases; alternatively, prior experience conducting interviews for immigration- or detention-related purposes.
• Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
• Proficiency with general PC application software, including the Microsoft Office suite.
• Ability to exercise initiative, judgment, and knowledge in performing complex, confidential, and sometimes difficult duties.
• Must be a United States citizen or Lawful Permanent Resident.
• Must have lived in the U.S. for the past five consecutive years.
• Must be 21 years or older.

Nice To Haves

• Bachelor’s degree in a related discipline.

Responsibilities

• Process cases and perform related immigration records management and document preparation.
• Prepare, review, and manage case files, ensuring documentation is accurate and complete.
• Ensure A-files and ICE systems show accurate, complete, and updated case statuses; enter data in accordance with agency protocols and data integrity requirements.
• Maintain electronic and paper case files in compliance with federal privacy laws, DHS policies, and federal data security requirements.
• Retrieve, compile, and organize court records, conviction documents, and supporting materials from databases and government sources.
• Maintain case status records, court scheduling details, and case tracking logs; generate status reports and monitoring dashboards.
• Assist with docket coordination with EOIR and USCIS, and coordinate with ICE officers regarding interviews, hearings, removals, and case updates.
• Review paperwork for completeness and accuracy; ensure administrative applications are reviewed, A-files updated, and docket officers notified in a timely manner.
• Track compliance with release conditions and report violations, as applicable.
• Assist ICE OPLA with obtaining criminal history checks and supporting documentation before court proceedings.
• Schedule and coordinate interviews between detainees and ICE officers, consulates, and legal representatives, as assigned.
• Prepare removal documents and coordinate removal scheduling and flight staging with ICE personnel.
• Ensure removal cases have required A-file documentation, travel information, ICE Air schedules and manifests, detention center release forms, and property inventories and receipts ready for departure.
• Ensure detainees have necessary legal paperwork, a seven-day supply of medications, property, and valuables before transfer or removal.
• Collect, review, and file signed Form I-205 departure verifications in A-files.
• Close cases in ICE data systems and transfer files to the National Record Center for storage.
• Communicate with detainees in their primary language, using translation devices or services when needed.
• Provide other logistical and administrative support for ICE personnel as assigned.
• Provide after-hours surge support, including an expanded breadth and depth of tasks, as required.
• Perform other duties as assigned.

Benefits

• Vacation time, with accrual tiers based on years of service: 80 hours for one to less than five years, 120 hours for five to less than ten years, 160 hours for ten to less than fifteen years, and 200 hours for fifteen or more years.
• Sick time accrual of one hour for every 30 hours worked.
• Paid time off
• Paid holidays
• 401(k) matching
• Health insurance
• Vision insurance
• Life insurance
• Health savings account
• Tuition reimbursement
• Employee discount
• Reduced tuition rates
• Disability insurance
• Employee assistance program
• 401(k)
• Pet insurance
• Dental insurance
• Paid training
• Flexible spending account

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree