SUPERVISORY CASE PROCESSING SPECIALIST (Yakima, WA)

The GEO Group•Yakima, WA

About The Position

The Supervisory Case Processing Specialist provides guidance and oversight for case processing, immigration records management, and document preparation for ICE personnel under the general direction of ICE field office personnel. The role supervises case-processing staff and ensures case files, Alien Files (A-files), and ICE systems are accurate, complete, current, and compliant with applicable federal privacy laws, DHS policies, and data-security requirements. The specialist coordinates case documentation and status tracking, court and docket activities, interviews, hearings, and removal preparations with ICE personnel and relevant agencies. The position also directs employee work and participates in hiring, performance evaluation, training and development, promotion, and disciplinary actions.

Requirements

Associate’s degree from an accredited institution or one year of directly related industry experience.
Experience and/or training reviewing law-enforcement documentation, such as detention files, custodial records, immigration case files including A-files and DHS databases, or prior experience conducting interviews for immigration- or detention-related purposes.
Demonstrated experience functioning in a supervisory capacity.
Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
Ability to plan, assign, and supervise the work of others.
Ability to communicate verbal instructions or training clearly to the intended audience.
Ability to write clear, concise, and accurate memorandums and reports.
Ability to interpret complex written and oral communications, documents, and instructions.
Ability to make and implement decisions independently.
Ability to give instructions and ensure they are carried out.
Proficiency with general PC application software, including the Microsoft Office suite.

Nice To Haves

Bachelor’s degree in a related discipline.

Responsibilities

Direct Case Processing Specialists in case processing, related activities, immigration records management, and document preparation.
Direct the preparation, review, and management of case files, ensuring documentation is accurate and complete.
Ensure A-files and ICE systems contain updated, accurate, and complete case statuses.
Ensure staff maintain electronic and paper case files in compliance with federal privacy laws, DHS policies, and federal data-security requirements.
Retrieve, compile, and organize court records, conviction documents, and supporting case materials from databases and government sources.
Maintain current case-status records, court-scheduling details, and case-tracking logs.
Ensure case-status reports and monitoring dashboards are generated.
Assist with docket coordination with EOIR and USCIS; coordinate with ICE officers on interviews, hearings, removals, and case updates.
Review paperwork for completeness and accuracy.
Ensure administrative applications are reviewed, A-files updated, and docket officers notified promptly for appropriate law-enforcement action.
Track compliance with release conditions and report violations as applicable.
Assist ICE OPLA in obtaining criminal-history checks and other supporting documentation before court as needed.
Assist ICE personnel with scheduling and coordinating interviews among detainees, ICE officers, consulates, and legal representatives as assigned.
Direct the organization and preparation of removal documents and coordinate removal scheduling and flight staging with ICE personnel; ensure documentation is accurate and complete.
Direct other employees, including selection, hiring, performance evaluation, training and development, promotion, and disciplinary actions, including termination.
Perform other duties as assigned.