CASE PROCESSING SPECIALIST (Spokane, WA)

The GEO Group•Spokane, WA

About The Position

The Case Processing Specialist assists ICE personnel with immigration records management and document preparation under the general direction of ICE field office personnel. The position processes immigration cases and related activities, maintains accurate and complete paper and electronic records, and provides logistical and administrative support for interviews, hearings, court coordination, and removals. The role requires handling confidential records in accordance with federal privacy laws, DHS policies, and data-security requirements. It may also require after-hours surge support and an expanded range of duties as needed.

Requirements

Associate’s degree from an accredited institution or one year of directly related industry experience.
Experience and/or training reviewing law-enforcement documentation, such as detention files, custodial records, immigration case files, A-files, or DHS databases, or prior experience conducting interviews for immigration- or detention-related purposes.
Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
Proficiency with general PC application software, including the Microsoft Office suite.
Ability to exercise initiative, judgment, and knowledge in performing complex, confidential, and sometimes difficult duties.
Must be a United States citizen or Lawful Permanent Resident.
Must have lived in the United States for the past five consecutive years.
Must be at least 21 years old.

Nice To Haves

Bachelor’s degree in a related discipline.

Responsibilities

Process cases and perform related immigration records management and document preparation.
Prepare, review, and manage case files, ensuring documentation is accurate and complete.
Keep Alien Files (A-files) and ICE systems updated with accurate and complete case statuses.
Enter data into ICE systems in compliance with agency protocols and data-integrity requirements.
Maintain electronic and paper case files in compliance with federal privacy laws, DHS policies, and federal data-security requirements.
Retrieve, compile, and organize court records, conviction documents, and supporting case materials from databases and other government sources.
Maintain case-status records, court-scheduling details, and case-tracking logs; generate status reports and monitoring dashboards.
Assist with docket coordination with EOIR and USCIS, and coordinate with ICE officers regarding interviews, hearings, removals, and case updates.
Review paperwork and administrative applications for completeness and accuracy; update A-files and notify docket officers as needed.
Track compliance with release conditions and report violations, as applicable.
Assist ICE OPLA in obtaining criminal-history checks and other supporting documentation before court, as needed.
Schedule and coordinate interviews between detainees and ICE officers, consulates, and legal representatives, as assigned.
Prepare removal documents and coordinate removal scheduling and flight staging with ICE personnel.
Ensure removal-related A-files and documentation meet ICE instructions; prepare travel information, ICE Air schedules and manifests, detention-center release forms, and property inventories and receipts.
Ensure detainees have required legal paperwork, a seven-day supply of medications, property, and valuables before transfer or removal.
Collect and review signed Form I-205 Warrant of Removal/Deportation departure verifications, then file them in the A-file.
Close cases in ICE data systems and transfer files to the National Record Center for storage.
Communicate with detainees in their primary language, using translation devices or services if needed.
Provide logistical and administrative support to ICE personnel and perform other assigned duties.
Provide after-hours surge support, including expanded breadth and depth of tasks, as required.