CASE PROCESSING SPECIALIST (Ferndale WA)

The GEO Group • Ferndale, CA

1d

About The Position

The Case Processing Specialist assists ICE personnel with immigration records management and document preparation under the general direction of ICE field office personnel. The role processes cases and related administrative activities, maintains accurate and complete paper and electronic case records, and supports case tracking, docket coordination, interviews, hearings, and removals. The specialist also provides logistical and administrative support to ICE personnel, including after-hours surge support as required.

Requirements

• Associate’s degree from an accredited institution or one year of directly related industry experience.
• Experience or training related to reviewing law enforcement documentation, such as detention files, custodial records, immigration case files, A-files, or DHS databases, or prior experience conducting interviews for immigration- or detention-related purposes.
• Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
• Proficiency with general PC application software, including the Microsoft Office suite.
• Ability to exercise initiative, judgment, and knowledge while performing complex, confidential, and sometimes difficult duties.
• Must be a United States citizen or Lawful Permanent Resident.
• Must have lived in the United States for the past five consecutive years.
• Must be at least 21 years old.

Nice To Haves

• Bachelor’s degree in a related discipline.

Responsibilities

• Process cases and perform related immigration records management and document preparation.
• Prepare, review, and manage case files, ensuring documentation is accurate and complete.
• Keep Alien Files (A-files) and ICE systems updated with accurate and complete case status information.
• Enter data into ICE systems in compliance with agency protocols and data integrity requirements.
• Maintain electronic and paper case files in compliance with federal privacy laws, DHS policies, and federal data security requirements.
• Retrieve, compile, and organize court records, conviction documents, and supporting materials from databases and government sources.
• Maintain case status records, court scheduling details, and case tracking logs; generate case status reports and monitoring dashboards.
• Assist with docket coordination with EOIR and USCIS and coordinate with ICE officers regarding interviews, hearings, removals, and case updates.
• Review paperwork and administrative applications for accuracy and completeness, update A-files, and notify docket officers in a timely manner.
• Track compliance with release conditions and report violations as applicable.
• Assist ICE OPLA with obtaining criminal history checks and other supporting documentation before court as needed.
• Schedule and coordinate interviews involving detainees, ICE officers, consulates, and legal representatives as assigned or applicable.
• Prepare removal documents and coordinate removal scheduling and flight staging with ICE personnel; ensure required documentation is accurate and included in A-files.
• Ensure travel information, ICE Air schedules and manifests, detention center release forms, property inventories, and receipts are ready for departure.
• Ensure detainees have required legal paperwork, a seven-day medication supply, property, and valuables before transfer or removal.
• Collect, review, and file signed Form I-205 Warrant of Removal/Deportation departure verifications in A-files.
• Close cases in ICE data systems and transfer files to the National Record Center for storage.
• Communicate with detainees in their primary language using translation devices or services when needed.
• Provide other logistical and administrative support for ICE personnel, including after-hours surge support as required.
• Perform other duties as assigned.

Benefits

• Vacation time based on tenure: 80 hours for one to under five years, 120 hours for five to under ten years, 160 hours for ten to under fifteen years, and 200 hours for fifteen years or more.
• Sick time accrual of one hour for every 30 hours worked.
• Paid time off
• Paid holidays
• 401(k) matching
• Health insurance
• Vision insurance
• Life insurance
• Health savings account
• Tuition reimbursement
• Employee discount
• Reduced tuition rates
• Disability insurance
• Employee assistance program
• 401(k)
• Pet insurance
• Dental insurance
• Paid training
• Flexible spending account

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree