CASE PROCESSING SPECIALIST (Wenatchee, WA)

The GEO Group•Wenatchee, WA

About The Position

The Case Processing Specialist assists ICE personnel with immigration records management and document preparation under the general direction of ICE field office personnel. The role supports case processing, file management, docket coordination, interviews, hearings, and removals. It also involves maintaining accurate case information in ICE systems and ensuring records and documents meet applicable agency, privacy, and data security requirements. The position provides logistical and administrative support to ICE personnel, including coordinating removal-related arrangements and ensuring detainees have required documentation, medication, property, and valuables before transfer or removal. It may require after-hours surge support and performance of other duties as assigned.

Requirements

Associate’s degree from an accredited institution or one year of directly related industry experience.
Experience and/or training related to reviewing law enforcement documentation, such as detention files, custodial records, immigration case files, A-files, or DHS databases, or prior experience conducting interviews for immigration- or detention-related purposes.
Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
Proficiency with general PC application software, including the Microsoft Office suite.
Ability to exercise initiative, judgment, and knowledge when performing complex, confidential, and sometimes difficult duties.
Must be a United States citizen or Lawful Permanent Resident.
Must have lived in the United States for the past five consecutive years.
Must be 21 years or older.

Nice To Haves

Bachelor’s degree in a related discipline.

Responsibilities

Process cases and perform related immigration records management and document preparation activities.
Prepare, review, and manage case files for accuracy and completeness.
Ensure Alien Files (A-files) and ICE systems contain current, accurate, and complete case-status information.
Enter data into ICE systems in accordance with agency protocols and data integrity requirements.
Maintain and update electronic and paper case files in compliance with federal privacy laws, DHS policies, and federal data security requirements.
Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials from databases and other government sources.
Maintain case-status records, court scheduling details, and case-tracking logs; generate case-status reports and monitoring dashboards.
Assist with docket coordination with EOIR and USCIS, and coordinate with ICE officers regarding interviews, hearings, removals, and case updates.
Review paperwork and administrative applications for completeness and accuracy; update A-files and notify docket officers in a timely manner for appropriate law enforcement action.
Track compliance with release conditions and report violations as applicable.
Assist ICE OPLA with obtaining criminal-history checks and supporting documentation before court, as needed.
Schedule and coordinate interviews between detainees and ICE officers, consulates, and legal representatives, as assigned.
Organize removal documents and coordinate removal scheduling and flight staging with ICE personnel; ensure documentation is accurate and complete.
Ensure A-files contain required documentation for individuals scheduled for removal, in accordance with ICE instructions.
Complete travel information, ICE Air schedules and manifests, detention-center release forms, and property inventories and receipts by the scheduled departure time.
Ensure detainees have required legal paperwork, a seven-day supply of medications, property, and valuables before transfer or removal.
Collect, review, and file signed Form I-205 Warrant of Removal/Deportation departure verifications in the A-file.
Close cases in ICE data systems and transfer files to the National Record Center for storage.
Communicate with detainees in their primary language using translation devices or services if needed.
Provide other logistical and administrative support for ICE personnel as assigned.
Provide after-hours surge support, including an expanded breadth and depth of tasks, as required.
Perform other duties as assigned.

Benefits

Vacation time, with accrual amounts varying by length of service: 80 hours for one to under five years; 120 hours for five to under ten years; 160 hours for ten to under fifteen years; and 200 hours for fifteen or more years.
Sick time accrual of one hour for every 30 hours worked.
Paid time off
Paid holidays
401(k) matching
Health insurance
Vision insurance
Life insurance
Health savings account
Tuition reimbursement
Employee discount
Reduced tuition rates
Disability insurance
Employee assistance program
401(k)
Pet insurance
Dental insurance
Paid training
Flexible spending account