SUPERVISORY CASE PROCESSING SPECIALIST (Tukwila, WA)

The GEO Group•Tukwila, WA

About The Position

The Supervisory Case Processing Specialist provides guidance and oversight for case processing, immigration records management, and document preparation for ICE personnel, under the general direction of ICE field office personnel. The role directs case processing staff and oversees case files, A-files, ICE systems, reports, court scheduling, and related documentation to ensure information is accurate, complete, and compliant with applicable federal privacy, DHS, and data-security requirements. The position supports coordination with EOIR, USCIS, ICE officers, OPLA, consulates, detainees, and legal representatives. It also oversees the preparation of removal documents and coordination of removal scheduling and staging flights. The role supervises employees, including responsibilities for hiring, performance evaluation, training and development, promotion, and disciplinary action.

Requirements

Associate’s degree from an accredited institution or one year of directly related industry experience.
Experience and/or training reviewing law-enforcement documentation, such as detention files, custodial records, or immigration case files including A-files and DHS databases, or previous experience conducting interviews for immigration- or detention-related purposes.
Demonstrated ability to function in a supervisory capacity.
Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
Ability to plan, assign, and supervise the work of others.
Ability to communicate verbal instructions or training clearly and so the intended audience understands.
Ability to write clear, concise, and accurate memorandums and reports.
Ability to interpret complex written and oral communications, documents, and instructions.
Ability to make and implement decisions without assistance.
Ability to give instructions and ensure they are carried out.
Proficiency with general PC application software, including the Microsoft Office suite.

Nice To Haves

Bachelor’s degree in a related discipline.

Responsibilities

Direct Case Processing Specialists in processing cases, performing peripheral activities, managing immigration records, and preparing documents.
Direct the preparation, review, and management of case files, ensuring documentation is accurate and complete.
Ensure Alien Files (A-files) and ICE systems show updated, accurate, and complete case statuses.
Ensure staff maintain and update electronic and paper case files in compliance with federal privacy laws, DHS policies, and federal data-security requirements.
Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials from databases and other government sources.
Maintain current case-status records, court-scheduling details, and case-tracking logs.
Ensure case-status reports and monitoring dashboards are generated.
Assist with docket coordination with EOIR and USCIS, and coordinate with ICE officers on interviews, hearings, removals, and case updates.
Review paperwork for completeness and accuracy.
Ensure administrative applications are reviewed, A-files are updated, and docket officers are notified in a timely manner for appropriate law-enforcement action.
Track compliance with release conditions and report violations, as applicable.
Assist ICE OPLA in obtaining criminal-history checks and other supporting documentation before court.
Assist ICE personnel with scheduling and coordinating interviews between detainees and ICE officers, consulates, and legal representatives, as assigned.
Direct the organization and preparation of removal documents and coordinate with ICE personnel to schedule removals and stage flights, ensuring documentation is accurate and complete.
Direct other employees’ work, including selection, hiring, performance evaluation, training and development, promotion, and disciplinary action, including termination.
Perform other duties as assigned.