SUPERVISORY CASE PROCESSING SPECIALIST (Spokane, WA)

The GEO Group•Spokane, WA

About The Position

The Supervisory Case Processing Specialist provides guidance and oversight to ICE personnel in case processing, immigration records management, and document preparation. The role works under the general direction of ICE field office personnel and supervises Case Processing Specialists and other employees. The position oversees case file preparation and review, accurate and current records in Alien Files (A-files) and ICE systems, and compliance with federal privacy laws, DHS policies, and federal data security requirements. It supports docket coordination, interviews, hearings, court preparation, and removal activities, including coordinating documentation and scheduling with ICE personnel and other relevant parties. The role also directs employees’ work and may participate in hiring, performance evaluation, training and development, promotion, and disciplinary actions, including termination.

Requirements

Associate’s degree from an accredited institution or one year of directly related industry experience.
Experience and/or training reviewing law enforcement documentation, such as detention files, custodial records, immigration case files including A-files and DHS databases, or prior experience conducting interviews for immigration- or detention-related purposes.
Demonstrated ability to function in a supervisory capacity.
Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
Ability to plan, assign, and supervise the work of others.
Ability to communicate verbal instructions or training clearly to the intended audience.
Ability to write clear, concise, and accurate memorandums and reports.
Ability to interpret complex written and oral communications, documents, and instructions.
Ability to make and implement decisions without assistance.
Ability to give instructions and ensure they are carried out.
Proficiency with general PC application software, including Microsoft Office.

Nice To Haves

Bachelor’s degree in a related discipline.

Responsibilities

Direct Case Processing Specialists in case processing, related activities, immigration records management, and document preparation.
Direct the preparation, review, and management of case files, ensuring documentation is accurate and complete.
Ensure A-files and ICE systems have accurate, complete, and updated case statuses.
Ensure staff maintain electronic and paper case files in compliance with federal privacy laws, DHS policies, and federal data security requirements.
Retrieve, compile, and organize court records, conviction documents, and supporting case materials from databases and government sources.
Maintain current case status records, court scheduling details, and case tracking logs.
Ensure case status reports and monitoring dashboards are generated.
Assist with docket coordination with EOIR and USCIS and coordinate with ICE officers regarding interviews, hearings, removals, and case updates.
Review paperwork for completeness and accuracy.
Ensure administrative applications are reviewed, A-files are updated, and docket officers are notified in a timely manner for appropriate law enforcement action.
Track compliance with release conditions and report violations, as applicable.
Assist ICE OPLA in obtaining criminal history checks and supporting documentation before court, as needed.
Assist with scheduling and coordinating interviews among detainees, ICE officers, consulates, and legal representatives, as assigned.
Direct the organization and preparation of removal documents and coordinate removal scheduling and flight staging with ICE personnel.
Direct other employees’ work, including selection, hiring, performance evaluation, training and development, promotion, and disciplinary action, including termination.
Perform other duties as assigned.