SUPERVISORY CASE PROCESSING SPECIALIST (Ferndale, WA)

The GEO Group•Ferndale, CA

About The Position

The Supervisory Case Processing Specialist provides guidance and oversight to ICE Personnel in case processing, immigration records management, and document preparation. The position works under the general direction of ICE field office personnel and oversees staff responsible for maintaining accurate case files and records, coordinating case activities, and preparing documentation. The role also supervises employees, including hiring, performance evaluation, training and development, promotion, and disciplinary action.

Requirements

Associate’s degree from an accredited institution or one year of directly related industry experience.
Experience and/or training reviewing law-enforcement documentation, such as detention files, custodial records, or immigration case files including A-files and DHS databases, or prior experience conducting interviews for immigration- or detention-related purposes.
Demonstrated ability to function in a supervisory capacity.
Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
Ability to plan, assign, and supervise the work of others.
Ability to communicate verbal instructions or training clearly to the intended audience.
Ability to write clear, concise, and accurate memorandums and reports.
Ability to interpret complex written and oral communications, documents, and instructions.
Ability to make and implement decisions without assistance.
Ability to give instructions and ensure they are carried out.
Proficiency with general PC application software, including Microsoft Office.

Nice To Haves

Bachelor’s degree in a related discipline.

Responsibilities

Direct Case Processing Specialists in case processing, related activities, immigration records management, and document preparation.
Direct the preparation, review, and management of case files, ensuring documentation is accurate and complete.
Ensure Alien Files (A-files) and ICE systems contain updated, accurate, and complete case-status information.
Ensure staff maintain and update electronic and paper case files in compliance with federal privacy laws, DHS policies, and federal data-security requirements.
Retrieve, compile, and organize court records, conviction documents, and supporting case materials from databases and government sources.
Maintain case-status records, court-scheduling details, and case-tracking logs.
Ensure case-status reports and monitoring dashboards are generated.
Assist with docket coordination with EOIR and USCIS; coordinate with ICE officers on interviews, hearings, removals, and case updates.
Review paperwork for completeness and accuracy.
Ensure administrative applications are reviewed, A-files are updated, and docket officers are notified in a timely manner for appropriate law-enforcement action.
Track compliance with release conditions and report violations, as applicable.
Assist ICE OPLA in obtaining criminal-history checks and supporting documentation before court, as needed.
Assist ICE personnel with scheduling and coordinating interviews between detainees and ICE officers, consulates, and legal representatives, as assigned.
Direct the organization and preparation of removal documents and coordinate removal scheduling and staging flights with ICE personnel, ensuring documentation is accurate.
Direct other employees’ work, including selection, hiring, performance evaluation, training and development, promotion, and disciplinary action, including termination.
Perform other duties as assigned.