CASE PROCESSING SPECIALIST (Anchorage, AK)

The GEO Group•Anchorage, AK

About The Position

The Case Processing Specialist assists ICE personnel with immigration records management and document preparation, working under the general direction of ICE field office personnel. The role processes cases and related activities, maintains accurate and complete case records in ICE systems, and provides administrative and logistical support for interviews, hearings, removals, and other case-related actions. The specialist prepares, reviews, and maintains electronic and paper case files; retrieves and organizes court records and supporting materials; tracks case statuses and schedules; and coordinates with ICE personnel, EOIR, USCIS, consulates, legal representatives, and other relevant parties. Removal-related work includes preparing documentation, coordinating travel and ICE Air manifests, ensuring required paperwork and personal items are ready, and filing departure verifications. The specialist also communicates with detainees in their primary language, using translation services or devices if needed, and may provide surge support after hours.

Requirements

Associate’s degree from an accredited institution or one year of directly related industry experience.
Experience and/or training reviewing law-enforcement documentation, such as detention files, custodial records, immigration case files, A-files, or DHS databases, or previous experience conducting interviews for immigration- or detention-related purposes.
Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
Proficiency with general PC application software, including Microsoft Office.
Ability to exercise initiative, judgment, and knowledge when performing complex, confidential, and sometimes difficult duties.
Must be a United States citizen or Lawful Permanent Resident.
Must have lived in the United States for the past five consecutive years.
Must be at least 21 years old.

Nice To Haves

Bachelor’s degree in a related discipline.

Responsibilities

Process cases and perform related immigration records management and document-preparation activities.
Prepare, review, and manage case files, ensuring documentation is accurate and complete.
Update Alien Files (A-files) and ICE systems to ensure case statuses are accurate and current.
Enter data into ICE systems in compliance with agency protocols and data-integrity requirements.
Maintain electronic and paper case files in accordance with federal privacy laws, DHS policies, and federal data-security requirements.
Retrieve, compile, and organize county, state, and federal court records, conviction documents, and other supporting materials from databases and government sources.
Maintain case-status records, court-scheduling details, and case-tracking logs; generate status reports and monitoring dashboards.
Assist with docket coordination with EOIR and USCIS, and coordinate with ICE officers regarding interviews, hearings, removals, and case updates.
Review paperwork and administrative applications for completeness and accuracy, update A-files, and notify docket officers in a timely manner when law-enforcement action is appropriate.
Track compliance with release conditions and report violations, as applicable.
Assist ICE OPLA with obtaining criminal-history checks and supporting documentation before court, as needed.
Schedule and coordinate interviews between detainees and ICE officers, consulates, and legal representatives, as assigned.
Prepare removal documents and coordinate removal scheduling and flight staging with ICE personnel.
Ensure removal-related A-files contain required documentation and that travel information, ICE Air schedules and manifests, detention-center release forms, property inventories, and receipts are prepared on time.
Ensure detainees have required legal paperwork, a seven-day supply of medications, property, and valuables before transfer or removal.
Collect, review, and file signed Form I-205 Warrant of Removal/Deportation departure verifications in the A-file.
Close cases in ICE data systems and transfer files to the National Record Center for storage.
Communicate with detainees in their primary language, using translation devices or services if needed.
Provide other logistical and administrative support to ICE personnel as assigned.
Provide after-hours surge support, including an expanded breadth and depth of tasks, as required.
Perform other duties as assigned.

Benefits

Vacation time, with accrual levels based on years of service: 80 hours for one to under five years; 120 hours for five to under ten years; 160 hours for ten to under fifteen years; and 200 hours for fifteen years or more.
Sick time accrual of one hour for every 30 hours worked.
Paid time off
Paid holidays
401(k) matching
Health insurance
Vision insurance
Life insurance
Health Savings Account
Tuition reimbursement
Employee discount
Reduced tuition rates
Disability insurance
Employee Assistance Program
401(k)
Pet insurance
Dental insurance
Paid training
Flexible Spending Account