SUPERVISORY CASE PROCESSING SPECIALIST (Anchorage, AK)

The GEO Group•Anchorage, AK

About The Position

The Supervisory Case Processing Specialist provides guidance and oversight for ICE case processing, immigration records management, and document preparation. The role works under the general direction of ICE field office personnel and supervises case processing staff to ensure case files and records are accurate, complete, and compliant with applicable privacy, DHS, and federal data security requirements. The position also supports docket coordination, interviews, hearings, court preparation, and removal logistics.

Requirements

An associate’s degree from an accredited institution or one year of directly related industry experience.
Experience and/or training reviewing law enforcement documentation, such as detention files, custodial records, or immigration case files including A-files and DHS databases, or prior experience conducting interviews for immigration- or detention-related purposes.
Demonstrated ability to function in a supervisory capacity.
Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
Ability to plan, assign, and supervise the work of others.
Ability to clearly communicate verbal instructions or training in a manner understood by the intended audience.
Ability to write clear, concise, and accurate memorandums and reports.
Ability to interpret complex written and oral communications, documents, and instructions.
Ability to make and implement decisions without assistance.
Ability to give instructions and ensure they are carried out.
Proficiency with general PC application software, including the Microsoft Office suite.

Nice To Haves

Bachelor’s degree in a related discipline.

Responsibilities

Direct Case Processing Specialists in processing cases, conducting related activities, managing immigration records, and preparing documents.
Direct the preparation, review, and management of case files, ensuring documentation is accurate and complete.
Ensure Alien Files (A-files) and ICE systems contain accurate, complete, and current case status information.
Ensure staff maintain and update electronic and paper case files in compliance with federal privacy laws, DHS policies, and federal data security requirements.
Retrieve, compile, and organize court records, conviction documents, and supporting case materials from databases and government sources.
Maintain current case status records, court scheduling details, and case tracking logs.
Ensure generation of case status reports and monitoring dashboards.
Assist with docket coordination with EOIR and USCIS and coordinate with ICE officers regarding interviews, hearings, removals, and case updates.
Review paperwork for completeness and accuracy.
Ensure administrative applications are reviewed, A-files are updated, and docket officers are notified timely for appropriate law enforcement action.
Track compliance with release conditions and report violations as applicable.
Assist ICE OPLA in obtaining criminal history checks and supporting documentation before court as needed.
Assist ICE personnel with scheduling and coordinating interviews between detainees and ICE officers, consulates, and legal representatives as assigned.
Direct the organization and preparation of removal documents and coordinate with ICE personnel on removal scheduling and flight staging, ensuring documentation is accurate and complete.
Direct other employees, including selection, hiring, performance evaluation, training and development, promotion, and disciplinary actions, including termination.
Perform other duties as assigned.