SUPERVISORY CASE PROCESSING SPECIALIST (Wenatchee, WA)

The GEO Group•Wenatchee, WA

About The Position

The Supervisory Case Processing Specialist provides guidance and oversight to ICE personnel in case processing, immigration records management, and document preparation. The role works under the general direction of ICE field office personnel and directs case processing staff in preparing, reviewing, and managing case files. It also supports coordination with ICE, EOIR, USCIS, and the ICE Office of Principal Legal Advisor (OPLA), and supervises other employees.

Requirements

Associate’s degree from an accredited institution or one year of directly related industry experience.
Experience and/or training reviewing law enforcement documentation, such as detention files, custodial records, immigration case files, A-files, or DHS databases, or previous experience conducting interviews for immigration- or detention-related purposes.
Demonstrated experience functioning in a supervisory capacity.
Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
Ability to plan, assign, and supervise the work of others.
Ability to clearly communicate verbal instructions and training so they are understood by the intended audience.
Ability to write clear, concise, and accurate memorandums and reports.
Ability to interpret complex written and oral communications, documents, and instructions.
Ability to make and implement decisions without assistance.
Ability to give instructions and ensure they are carried out.
Proficiency with general PC application software, including the Microsoft Office suite.

Nice To Haves

Bachelor’s degree in a related discipline.

Responsibilities

Direct Case Processing Specialists in case processing, related activities, immigration records management, and document preparation.
Direct the preparation, review, and management of case files, ensuring documentation is accurate and complete.
Ensure Alien Files (A-files) and ICE systems contain accurate, complete, and current case statuses.
Ensure staff maintain electronic and paper case files in compliance with federal privacy laws, DHS policies, and federal data security requirements.
Retrieve, compile, and organize court records, conviction documents, and supporting case materials from databases and government sources.
Maintain case status records, court scheduling details, and case tracking logs.
Ensure generation of case status reports and monitoring dashboards.
Assist with docket coordination with EOIR and USCIS, and coordinate with ICE officers on interviews, hearings, removals, and case updates.
Review paperwork for completeness and accuracy.
Ensure administrative applications are reviewed and A-files are updated, and notify docket officers promptly when law enforcement action is appropriate.
Track compliance with release conditions and report violations as applicable.
Assist ICE OPLA in obtaining criminal history checks and supporting documentation before court as needed.
Assist ICE personnel with scheduling and coordinating interviews among detainees, ICE officers, consulates, and legal representatives, as assigned.
Direct the organization and preparation of removal documents and coordinate removal scheduling and flight staging with ICE personnel.
Direct other employees, including selection, hiring, performance evaluation, training and development, promotion, and disciplinary action, including termination.
Perform other duties as assigned.