Tech II-Lab Processing - MCH Central Proc and Core Nights

Mayo Clinic • Phoenix, AZ

9d • $21 - $29

About The Position

Tech II performs complex pre-analytic specimen receiving and processing while following proper safety procedures and working accurately and ethically. The role handles specimen receipt, identification verification, processing and storage, including use of laboratory automation. It prepares specimens and mail-out kits for referral laboratories while maintaining positive patient identification throughout the process.

Additional duties may include maintaining and documenting send-out laboratory requisitions and billing; contributing to standard operating procedures; assisting with team-member training, specimen collection and research; triaging specimens based on complexity and patient history; preparing reagents; and maintaining supply inventory. The Tech II enters and troubleshoots orders in laboratory and electronic health record systems, retrieves and verifies specimen identification using appropriate sources, resolves pre-analytic specimen issues, and may respond to high volumes of calls about laboratory testing, orders or add-ons.

The position requires learning and using multiple computer systems and dealing effectively with people in stressful situations. The employee works with minimal supervision and must have strong attention to detail. Scheduling adjustments, off-shifts, holidays and weekends may be required. Other job-related duties may be assigned.

Requirements

• High school diploma or equivalent (GED).
• At least two years of specimen processing and handling, accessioning, clinical laboratory, laboratory testing, and/or other relevant laboratory or clinical experience.
• Ability to learn and use multiple computer systems.
• Ability to deal effectively with people in stressful situations.
• Strong attention to detail and ability to work with minimal supervision.
• Ability to accommodate scheduling adjustments, off-shifts, holiday and weekend work assignments.

Nice To Haves

• Associate degree in a health- or science-related field.
• One year of experience in a clinical laboratory.
• Aptitude for laboratory work or interest in biological or chemical sciences.
• Ability to carry out facility operations independently and in a team environment.
• Organizational ability and ability to follow directions accurately.
• Professional communication skills and proper telephone technique and etiquette.
• Ability to multitask, troubleshoot and resolve problems, with strong attention to detail.
• Excellent computer skills and familiarity with electronic health record and laboratory information systems.
• Knowledge of medical terminology and prior exposure to clinical medicine and/or pathology environments.

Responsibilities

• Receive, identify, process and store specimens using appropriate safety procedures and laboratory automation.
• Prepare specimens for referral laboratories and prepare and package mail-out kits while maintaining positive patient identification.
• Maintain and document send-out laboratory requisitions and billing, as applicable.
• Contribute to the development of standard operating procedures.
• Assist with training new team members.
• Assist consultants with specimen collection and research.
• Triage specimens according to complexity and patient history.
• Prepare reagents and maintain work-unit supply inventory levels.
• Perform order entry and troubleshooting in laboratory computer systems and the electronic health record.
• Retrieve and verify patient identification on specimens using appropriate sources.
• Resolve pre-analytic specimen-related issues.
• Respond to calls about laboratory testing, order information or add-ons.
• Learn and use multiple computer systems, work with minimal supervision, and accommodate scheduling adjustments, off-shifts, holidays and weekends.
• Perform other job-related duties as assigned.

Benefits

• Medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• Health savings account and flexible spending accounts for eligible expenses.
• Competitive retirement package.
• Competitive compensation and comprehensive benefit plans.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED